Telephone Sales Representative

This is a fully remote position, open to applicants in South Carolina.

📋 Description

• Conduct outbound fundraising calls to secure pledges for client initiatives.

• Adhere to provided and client-approved messaging during each call.

• Employ a structured approach to fundraising calls, including relevant political reasoning and transition phrases as necessary.

• Practice responsive listening to offer suitable situational replies.

• Achieve and sustain project objectives and efficiency standards.

• Exhibit outstanding customer service and respond promptly to the individuals being contacted.

• Maintain a professional demeanor and appearance.

• Remain focused on the current project and prepare adequately for each call.

• Undertake additional responsibilities as assigned.

⛳️ Requirements

• Must be available for full-time day shifts from Monday to Friday.

• Additional shifts may be necessary during peak periods.

• Must work from within the continental United States.

• Must possess a computer (meeting system requirements), USB headset, web camera, and a wired internet connection (no Wi-Fi).

• Must have a quiet, uninterrupted workspace to ensure professional client interactions.

• Must successfully pass a background check.

• Communication Skills: Clear and effective verbal communication is vital for telephone fundraisers.

• Voice Clarity and Tone: Fundraisers should have a pleasant, engaging voice with proper pronunciation and diction.

• Stamina: Fundraisers should be prepared to spend extended periods on the phone.

• Manual Dexterity: Basic computer skills are often necessary for data entry and donor information management.

• Hearing and Listening Abilities: Good hearing and active listening skills are crucial for telephone fundraisers.

• Vision Abilities: The primary responsibility of this role is to read and understand scripts displayed on a computer monitor without difficulty.

• Emotional Resilience: Fundraising can be demanding, as fundraisers may face rejection or negative responses.

🏝️ Benefits

• Paid Training (weeks 1-3) at $11 per hour (or state minimum wage, whichever is higher).

• The base wage is $16 per hour following the completion of 3 weeks of training, with the potential to earn up to $20 per hour in bonuses.

• A $250 retention bonus is awarded after 4 weeks, contingent on maintaining good standing and performance (working 80 hours in the pay period and above $20 RPH).

• A $500 bonus is available after 7 weeks based on active status in good standing and performance (full-time working at least 64 hours in the pay period).

• Referral bonus program.

• Benefits for full-time employees include paid time off, retirement with matching, health benefits with a Health Savings Account, dental, vision, life, and disability insurance.