Teleoperador Retenciones, Con Experiencia en Call Center

This is a fully remote position, open to applicants in Peru.

📋 Description

• Reach out to postpaid customers to retain them with their current plan.

• Provide promotions or discounts.

• Engage in theoretical and practical training.

• Work from Monday to Saturday, with Sundays off.

• Manage Claro Perú's retention campaign.

⛳️ Requirements

• A minimum of 3 months of experience in a CALL CENTER in Customer Service or SALES (Claro/Entel/Movistar, etc.) is required.

• Positions available for Lima and other provinces.

• Must have a PC or laptop.

• Operating System: Windows 10.

• Processor: Core i3 of 5th generation or equivalent and above.

• Minimum 8GB RAM memory.

• Wired internet with a minimum speed of 50 Mbps.

• USB headset required.

• Camera must be on during training (mandatory).

• Education: Junior High School.

🏝️ Benefits

• Retention bonus of S/200.

• Variable bonus.

• Corporate benefits (Health, entertainment, transportation, education, etc.).

• PAID training upon completion and passing the process.

• 8 days of theory at S/160.

• 5 days of paid practical training as a workday.

• SME payroll starting from the 4th month based on performance indicators.