Telemarketing Representative

📋 Description

• Contributing to the sales of Henry Schein products.

• Fostering, developing, cultivating, reinforcing, and maintaining sales and marketing initiatives.

• Making outbound calls to designated physicians using target lists, webinar leads, and digital marketing strategies.

• Managing inbound calls generated from leads and the 1-800 numbers.

• Meeting established sales targets.

• Handling both incoming and outgoing calls.

• Maintaining a daily average of four hours of talk time and a minimum of 70 outbound calls.

• Demonstrating high performance while adhering to profit dollar standards.

• Updating and preserving current customer records by logging all relevant information in the Customer Profile screen.

• Effectively utilizing the CSS, COE, and JDE systems.

• Complying with all company policies and procedures.

• Participating in special projects for the Henry Schein division and performing additional duties as required.

⛳️ Requirements

• A minimum of two years of relevant experience.

• Proficient data entry skills.

• Required computer proficiency.

• Strong communication skills are essential.

• Excellent time management skills with the ability to prioritize tasks and meet deadlines.

• High attention to detail and accuracy.

• Customer service-oriented with the capability to manage complex issues.

• Ability to plan and organize activities effectively.

• Strong interpersonal communication abilities.

• Excellent written and verbal communication skills.

• Capacity to maintain confidential and highly sensitive information.

• Capability to work collaboratively in a team environment.

• Ability to multi-task efficiently.

🏝️ Benefits

• Medical, Dental, and Vision Coverage.

• 401K Plan with Company Match.

• Paid Time Off [or sick leave if applicable].

• Paid Parental Leave.

• Income Protection.

• Work Life Assistance Program.

• Flexible Spending Accounts.

• Educational Benefits.

• Worldwide Scholarship Program.

• Volunteer Opportunities.