Technology Projects and Operations Analyst

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Plan, organize, and monitor the workflow of projects and requests within the Technology sector, ensuring requests are accurately qualified, documented, prioritized, and tracked from initiation to final delivery.

• Serve as a bridge between business stakeholders and technical teams, grasping needs, gathering requirements, defining scopes, organizing information, and ensuring deliveries align with the agreed acceptance criteria.

• Assist in the standardization of processes, knowledge management, ongoing operational enhancement, and tracking of the area’s KPIs, contributing to improved efficiency, predictability, and quality of delivery.

⛳️ Requirements

• A Bachelor's degree in Information Systems, Computer Science, Software Engineering, Systems Analysis and Development, Project Management, Business Administration, or a related discipline.

• Proven experience in project management, requirements gathering, business analysis, or technology operations.

• Familiarity with agile methodologies such as Scrum and Kanban.

• Proficient with project management tools like Jira, Azure DevOps, ClickUp, Trello, Monday, or similar platforms.

• Understanding of functional documentation and requirements specification.

• Knowledge of software development processes.

• Basic understanding of APIs, integrations, automations, and infrastructure to enhance communication with technical teams.

• Proficient in Microsoft Office or Google Workspace.

• Familiarity with AI tools used for productivity enhancement is regarded as a plus.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health, dental, and vision insurance.

• Opportunities for professional development and career advancement.

• Flexible working hours and remote work options.

• Supportive and dynamic work environment.