Technischer Support-Spezialist, EAI

This is a fully remote position, open to applicants in Germany.

📋 Description

• Remote support for interfaces and related systems

• Installation and configuration of our interfaces according to specific customer requirements

• Close collaboration with our customers, colleagues from development, consulting, and external system manufacturers

• Occasional participation in on-call duty

⛳️ Requirements

• Completed degree in Computer Science / Medical Informatics or a relevant IT training with professional experience

• Strong analytical skills; structured and goal-oriented approach

• Proficient in relational databases (SQL) and operating systems (Linux, Windows)

• Knowledge of internal hospital processes and communication in healthcare (HL7, FHIR) is desirable but not mandatory

• Excellent communication skills and enjoyment of teamwork

• Strong customer and service orientation

• Willingness to learn new things to develop independent problem-solving skills

• Very good German and good English language skills, both written and spoken

🏝️ Benefits

• An unlimited employment contract with an attractive salary for a long-term perspective

• Responsible and exciting tasks in a forward-looking industry

• Most activities take place in a home office, providing you with flexibility

• Complete hardware and software setup for a comfortable home office experience

• A friendly team that is eager to support you and with whom you are on a first-name basis

• Current company mobile phone with dual-SIM (Android or iOS) for personal use as well

• Opportunity for an employer-sponsored Germany ticket

• We provide you with a free company credit card

• Discounts on tickets for various leisure events

• Group accident insurance (also applicable for accidents during leisure time)

• Company pension scheme and time value accounts