This is a fully remote position, open to applicants in Bulgaria.

• Tech Guru: You will be the first point of contact for customers facing technical challenges. You are the voice that saves the day! 📞🦸‍♂️

• Connection Master: Solve issues related to broadband, mobile networks, TV apps, and GPS signals. 📱📡

• Solution-Oriented: Utilize smart tools like 'Dare' to quickly find the right solution. ⚡

• The Coordinator: If remote troubleshooting fails, you will schedule an appointment for a technician to visit on-site. 🛠️

• Opportunity Seeker: In addition to solving puzzles, you identify commercial opportunities to delight customers with our latest services! 💰

• Language Pro: You are fluent in Dutch or Flemish (C2) and have a good command of English (B2). 🇳🇱🇧🇪🇬🇧

• Communication Expert: You communicate easily, listen actively, and can summarize information clearly. 🗣️

• The Right Attitude: You are friendly and helpful; customer satisfaction (CSAT) is your top priority! 😊

• No IT Diploma? No problem! An interest in telecommunications is a plus, but we will teach you all the ins and outs during training. 🎓

• Flexibility: Evening or weekend shifts are not an issue for you. 🕒

• Eager to Learn: You quickly absorb new information and adapt easily. 🧠

• Paid Training: You will be paid from day one while you learn! 💸

• Great Atmosphere: Work in a people-oriented call center where fun is at the core. 🎉

• Strong Foundation: A competitive salary and a complete relocation package for a hassle-free move to Sofia! ✈️🏠

• Growth: Real opportunities for advancement within an international team. 📈

Technisch Medewerker

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