Technician, Contested Matters

This is a fully remote position, open to applicants in Canada.

📋 Description

• Act as a technical authority and offer support for your unit's operations, assignments, and processes.

• Perform specialized technical research and analysis pertaining to processes, information management, and data processing.

• Evaluate access to information requests, communicate with clients, review documentation, and forward it to the requester.

• Assess subrogation requests, liaise with clients or their representatives, and ensure successful collections.

• Guarantee compliance with applicable laws when processing access to information and subrogation requests.

• Conduct preparatory tasks for legal proceedings.

• Manage subpoenas.

• Execute benefit payments within the core business system.

⛳️ Requirements

• College diploma in a relevant field.

• At least three years of pertinent experience in life and health insurance claims.

• Proficiency in French is mandatory for roles based in Quebec.

• Advanced English proficiency is required due to the nature of the responsibilities, tools used, or interactions with English-speaking partners, members, and/or clients.

• Quality decision-making skills.

• Ability to adapt to various situations.

🏝️ Benefits

• Competitive salary along with an annual bonus.

• Four weeks of flexible vacation starting from the first year.

• Defined benefit pension plan ensuring predictable and stable income during retirement.

• Group insurance that includes telemedicine services.

• Reimbursement for health and wellness expenses and telework equipment.