Technical Writer – Editor

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop, edit, and sustain technical and operational documentation, including Scopes of Work (SOWs), Standard Operating Procedures (SOPs), technical guidebooks, user manuals, training materials, administrative reports, and knowledge base content.

• Collaborate with leadership, technical teams, and Subject Matter Experts (SMEs) to gather information and create documentation that is accurate, technically sound, and user-centric.

• Convert intricate technical concepts, data processes, tools, systems, and workflows into clear and understandable language tailored for both technical and non-technical audiences.

• Ensure all documentation adheres to State accessibility standards, plain language requirements, formatting guidelines, and organizational policies.

• Create, edit, and validate documents to guarantee compliance with accessibility and usability standards.

• Manage document repositories, version control processes, and knowledge management resources to support operational continuity and information sharing.

• Conduct research to ensure that proper technical terminology and industry standards are accurately represented in all documentation.

• Assist with financial and administrative documentation tasks as needed.

• Support the development and maintenance of organizational knowledge management resources, including wikis, FAQs, best practice guides, and internal documentation repositories.

• Prepare and maintain documentation that supports enterprise data and modernization initiatives.

• Create and sustain technical guidebooks, architecture documentation, user manuals, data models, and integration process documentation that support the Enterprise Data Warehouse environment.

• Document operational procedures related to data ingestion, data processing, reporting operations, workflow management, and operational support activities.

⛳️ Requirements

• An Associate’s degree in Technical Writing, Communications, Information Systems, Business, English, Computer Science, or a related field is required.

• A Bachelor’s degree is preferred.

• Over 5 years of experience in technical writing, editing, documentation management, or similar communications roles.

• At least 2 years of experience in preparing and editing documentation for government data programs, enterprise IT environments, or public sector technology initiatives.

• Strong understanding of IT concepts, data management principles, databases, data warehousing concepts, and enterprise technology terminology.

• Excellent organizational, analytical, editing, proofreading, and document management abilities.

• Experience in supporting accessibility compliance and plain language standards is preferred.

🏝️ Benefits

• E-Verify compliant employer.

• Equal Opportunity Employer.