Technical Writer

This is a fully remote position, open to applicants in Alabama.

📋 Description

• Create, edit, and uphold technical documentation that supports software development, system maintenance, acquisition activities, and lifecycle management.

• Develop and sustain software requirements documentation, business use cases, functional specifications, process workflows, system design documents, architecture diagrams, database schemas, and data dictionaries.

• Produce and maintain user manuals, system administration guides, training materials, release notes, installation instructions, and operational documentation.

• Document ETL processes, which include data source descriptions, transformation logic, report generation procedures, and data flow documentation.

• Develop and maintain standard operating procedures (SOPs), troubleshooting guides, maintenance procedures, and system monitoring documentation.

• Establish and manage version-controlled documentation repositories utilizing Government-approved version control systems to ensure document integrity and traceability.

• Create and sustain documentation standards, templates, and style guides to enhance consistency across program deliverables.

• Collaborate with technical teams to gather information, convert complex technical concepts into clear documentation, and ensure documentation stays aligned with system modifications.

• Assist Government risk management activities by documenting risks, mitigation strategies, action items, and program decisions within approved project management tools.

• Utilize Government-approved generative AI and digital authoring tools to enhance documentation quality, consistency, efficiency, and standardization while adhering to program requirements.

• Engage in Agile ceremonies and support documentation updates during each sprint to maintain the currency of deliverables.

⛳️ Requirements

• Bachelor's degree (or equivalent experience) in Computer Science, Information Technology, Engineering, or a related field.

• A minimum of 3 years of technical writing experience in supporting DoD software development or modernization programs.

• Proven experience in creating technical documentation for software systems, system architecture, user documentation, and operational procedures.

• Familiarity with version-controlled documentation repositories and collaborative documentation platforms.

• Proficient in using Government-approved generative AI tools and modern digital authoring technologies for documentation development.

• Understanding of DoD acquisition documentation standards and software lifecycle documentation requirements.

• Exceptional written communication, editing, organizational, and document management skills.

• Ability to effectively collaborate with engineers, developers, project managers, and Government stakeholders.

• Active Secret Security Clearance.

• **Preferred Qualifications**

• Experience supporting U.S. Air Force software development or modernization programs.

• Familiarity with Agile software development methodologies and Scrum environments.

• Experience documenting cloud-based applications, DevSecOps processes, CI/CD pipelines, and database architectures.

• Experience in creating architecture diagrams and technical illustrations using tools like Visio, Lucidchart, or similar platforms.

• Knowledge of RMF documentation, cybersecurity documentation, and configuration management processes.

• Experience with Git-based repositories or other version control systems for documentation management.

🏝️ Benefits

• Employee stock ownership plan (ESOP) – Take pride in being an employee-owner with an annual employer contribution (according to plan guidelines).

• 401k plan with Roth option.

• Eligibility for an employer match.

• Immediate vesting.

• Paid time off.

• Holidays – 11 paid holidays each year.

• Comprehensive medical, dental, and vision plans.

• Company-paid Life & AD&D insurance plan.

• Employee Assistance Program.

• Wellness Resources.

• Company-funded training and development program.

• Voluntary benefits include:

• Life & AD&D Insurance for employee, spouse, and children.

• Short-term and long-term disability (as per plan guidelines).

• Legal Shield and Identity Theft protection plans.

• Pet Insurance.