Technical Writer

This is a fully remote position, open to applicants in Europe.

📋 Description

• Take ownership of the comprehensive documentation process for Nabu Casa Hardware and Cloud, ensuring that all content is precise, current, and easily accessible.

• Strategically plan and produce documentation for new features, integrations, and releases in alignment with the product launch schedule.

• Collaborate directly with engineers to research and validate technical content, alleviating the documentation workload for the engineering team.

• Continuously review and enhance existing documentation by identifying outdated material, addressing gaps, and refining structure and tone.

• Establish and uphold documentation standards, style guides, and templates to ensure consistency and maintainability in community contributions.

• Assess and respond to documentation feedback from the community, support teams, and internal stakeholders to prioritize enhancements that significantly improve user experiences.

• Contribute to the developer experience by creating API guides, integration documentation, and contributor resources to support the OHF community and partner integrations.

• Monitor documentation quality indicators (such as support ticket trends and community feedback) and provide regular reports on these metrics.

⛳️ Requirements

• Exceptional technical writing skills, supported by a portfolio of developer or product documentation.

• Proficiency in reading and comprehending code (Python, YAML, REST APIs) to write accurate technical content independently without constant guidance from engineers.

• Solid understanding of smart home hardware and electronics, with the capability to troubleshoot basic issues autonomously.

• Experience with documentation-as-code workflows (Git, Markdown, static site generators like MkDocs or Docusaurus).

• High level of autonomy and self-direction, capable of identifying writing needs proactively.

• Strong stakeholder management skills, adept at efficiently extracting technical information from busy engineers.

🏝️ Benefits

• Five weeks (twenty-five days) of paid time off.

• Fourteen days of paid sick leave if your country/laws designate them as unpaid.

• Six weeks of paid and six weeks of unpaid parental leave to be utilized within the first year following birth.

• A budget for your work hardware upon starting; after three years, you may retain this equipment for personal use.

• An annual smart home budget to ensure you remain current with the latest smart home offerings.

• An annual education budget to facilitate your professional growth and keep you at the forefront of your field.

• A yearly performance bonus linked to company performance.

• A 50% contribution towards your home internet connection fee.

• One day every two weeks dedicated to working on your personal projects.