Technical Writer

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop, edit, and sustain technical documentation for IT consulting projects.

• Create system documentation, implementation guides, standard operating procedures, user manuals, administrator guides, and training resources.

• Convert intricate technical concepts into clear and concise documentation suitable for both technical and non-technical audiences.

• Collaborate with project managers, solution architects, cloud engineers, cybersecurity experts, and business analysts to collect technical information.

• Produce and maintain system design documents, architecture diagrams, configuration guides, installation manuals, operations and maintenance documents, knowledge base entries, release notes, and process documentation.

• Assist proposal efforts by providing technical content, staffing descriptions, management plans, and documentation of past performances.

• Support cybersecurity teams with documentation for RMF, NIST, FedRAMP, CMMC, and ATO initiatives.

• Ensure all documentation meets client standards, organizational templates, branding guidelines, and contractual obligations.

• Conduct document reviews to ensure quality, consistency, grammar, formatting, and technical precision.

• Manage document repositories and version control using SharePoint, Confluence, or Microsoft Teams.

• Support knowledge management efforts by organizing and maintaining reusable documentation assets.

• Coordinate document reviews and approvals with internal stakeholders and government clients.

⛳️ Requirements

• Bachelor's degree in English, Technical Communications, Journalism, Information Technology, Computer Science, or a related field, or equivalent experience.

• Over 3 years of technical writing experience in IT, software, cloud, or cybersecurity projects.

• Experience supporting federal, DoD, or state/local government programs.

• Exceptional written, verbal, editing, and proofreading abilities.

• Proven experience developing documentation through interviews with subject matter experts.

• Strong grasp of document lifecycle management and version control.

• Proficient in Microsoft Office Suite (Word, PowerPoint, Excel, Visio).

• Familiarity with SharePoint, Confluence, Adobe Acrobat, or similar collaboration/document management tools.

• Capability to manage multiple priorities in a dynamic consulting environment.

• Experience working with federal government contractors or system integrators.

• Oracle EPM experience is preferred.

• Knowledge of NIST 800-53, RMF, FedRAMP, CMMC, FISMA, and DoD cybersecurity documentation.

• Experience documenting cloud environments such as Oracle Cloud Infrastructure, AWS, Azure, or Google Cloud Platform.

• Understanding of Agile or Scrum software development methodologies.

• Experience in supporting software implementation or systems integration projects.

• Familiarity with diagramming tools such as Microsoft Visio, Lucidchart, or Draw.io.

• No security clearance is required.

• Expected travel is capped at 20%.

• Must pass a pre-employment drug test; marijuana, including medical marijuana, will be screened under federal law.

🏝️ Benefits

• Comprehensive Health, Dental, and Vision plans.

• Premier 401k retirement plan with corporate matching.

• 529 college saving plan.

• Tax-advantaged Health Savings Account.

• Dependent Care Flexible Spending Account options.

• Access to Legal Resources.

• PTO bank.

• Paid holidays.

• Leave programs.

• Additional flexible time off.

• Employee referral program.

• Employee recognition, gift and reward program.

• Tuition reimbursement for ongoing education.

• Options for remote or hybrid work.

• Engaging company events such as team-building activities, annual awards, and kick-off parties.

• Health and wellness-focused activities.

• Relaxation Spaces.

• In-office gourmet coffee, tea, fresh fruit, and healthy snacks.