Technical Support Intern

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Managing support tickets efficiently.

• Conducting platform monitoring and code analysis to rectify errors and address support requests.

⛳️ Requirements

• Currently pursuing a degree in Information Systems, Systems Analysis, IT Management, or a related field, preferably from the 2nd year onwards.

• Basic understanding of SQL Server.

• Fundamental knowledge of Javascript.

• Basic proficiency in C#.

• Elementary skills in Excel.

• Intermediate proficiency in programming logic.

• Proficiency in English and Spanish is a plus.

• Availability to work 30 hours per week during business hours.

• Willingness to adopt a hybrid work model.

🏝️ Benefits

• Health and Dental Plan.

• Transportation vouchers.

• Meal and Food Voucher.

• Totalpass.

• Paid time off.

• Life insurance coverage.

• Flexible benefits.

• Access to Discount Portals.

• Access to a behavioral training platform.

• Employee Assistance Program for psychological, financial, legal, and social security support.

• Day Off during the birthday month.

• Day Off for time spent at home.

• Reduced workload on official exam days.

• Opportunity for implementation.

• Potential for extending the internship.