Technical Support Analyst, Tier 2

This is a fully remote position, open to applicants in United States.

📋 Description

• Expertise in advanced troubleshooting techniques

• Excellent communication abilities

• Capacity to handle multiple tasks and prioritize issues effectively

• Enthusiastic about security and risk management

• Commitment to quality and operational efficiency

⛳️ Requirements

• A minimum of 2 years in a previous technical support position is preferred

• Extensive knowledge of web technologies

• Proficiency in SQL

• Familiarity with error logs

• Understanding of service connections

• Experience with Azure

• Knowledge of DNS and networking

• Skills in XML mapping

🏝️ Benefits

• Opportunities for professional growth and development

• Collaborative work environment

• Comprehensive health and wellness programs