Support Engineer

This is a fully remote position, open to applicants in Argentina.

📋 Description

• Take charge of the technical delivery for various customer deployments, transitioning from initial prototypes to production scale, while collaborating closely with customer teams to comprehend their workflows and develop full-stack solutions tailored to their specific challenges.

• Define the scope of work, make practical trade-offs between speed and quality, and produce production-grade code within our TypeScript, Python, and data pipeline framework when necessary for successful delivery.

• Convert customer feedback into actionable product requirements and develop reusable patterns that facilitate team scalability, influencing roadmap priorities based on insights gained from real-world deployments.

⛳️ Requirements

• A minimum of 3 years of engineering experience in developing full-stack products or intricate integrations in rapidly changing environments, with a track record of production-quality code in TypeScript/JavaScript and Python.

• Experience working with data pipelines, ETL processes, and integrating Large Language Models into products or workflows.

• Ability to excel in ambiguous situations, communicate effectively with both technical and non-technical stakeholders, and show ownership of customer outcomes with a strong commitment to follow-through.

• Exceptional communication skills in English, both written and verbal, allowing for effective collaboration with US-based customers and internal teams.

🏝️ Benefits

• Provides equity.