Technical Success Manager

This is a fully remote position, open to applicants in France.

📋 Description

• Manage the post-implementation relationship for high-value clients

• Assist current customers as they navigate complex growth stages and architectural changes

• Recognize underused features and offer in-depth technical support

• Serve as the essential link between clients and internal teams

• Enhance team development by creating technical playbooks and reusable templates

⛳️ Requirements

• Extensive experience in cloud infrastructure and developer tools

• Typically 5–8+ years in technical account management or systems engineering

• Proficient in designing complex technical workflows and architectures

• Strong emotional intelligence and communication abilities

• Professional fluency in English along with either French or German

🏝️ Benefits

• Flexible PTO

• Comprehensive healthcare coverage (UK, France, Spain)

• Company stock options

• Professional development budget

• Office equipment budget

• Wellness budget

• Annual team gatherings

• Internet reimbursement

• Inclusive parental leave

• Remote work travel program