Technical Specialist 2 – Part-Time, 30 Hours/Week

This is a fully remote position, open to applicants in United States, +1 more country.

📋 Description

• Develop new Laserfiche forms and applications; design business processes and forms with field rules.

• Diagnose and resolve issues related to Laserfiche Forms within the overall workflow.

• Integrate CSS and JavaScript into Laserfiche forms for advanced functionalities.

• Prioritize and manage requests for modifications to stored procedures that supply data to forms.

• Provide the Reporting and Integration Manager with necessary information and timelines for coordinating with the Engineering Team.

• Offer continuous support and troubleshooting for Laserfiche.

• Assist with Power BI deployment initiatives.

• Oversee Fabric capacity and workspace performance; identify any degradation or nearing-capacity situations.

• Aid in the configuration and routine maintenance of Fabric workspaces.

• Investigate performance challenges associated with Fabric-hosted reports and data assets.

• Monitor, support, and troubleshoot pipelines and scheduled jobs within Fabric and Azure Data Factory.

• Implement minor enhancements to ADF pipelines.

• Escalate pipeline issues that necessitate engineering or DevOps intervention.

• Assist with customer module configurations, including SFTP, CADS, and Laserfiche access settings.

• Coordinate the setup of SFTP files and folders with the Senior Manager of DevOps.

• Conduct QA on bug tasks that were not developed by the specialist.

• Test bug scenarios and related functions in the QA portal and document the findings.

• Execute data migration tasks by reshaping and loading data according to the Manager's migration strategy.

• Participate in strategic-plan projects as required.

⛳️ Requirements

• Familiarity with Laserfiche forms and workflows or a comparable forms/workflow platform.

• Basic knowledge of CSS and JavaScript for form customization.

• Proficient understanding of Microsoft Fabric and Azure Data Factory (ADF).

• Knowledge of SFTP, scheduled jobs, and file-based imports.

• Ability to monitor the health and performance of infrastructure and escalate issues as necessary.

• Strong triage judgment in a support-oriented environment.

• Capacity to adhere to a QA plan and conduct QA within the team's scope.

• Some scripting experience in Python or a similar language is advantageous.

• Comfort in collaborating cross-functionally with DevOps, engineering, and reporting teams.

• Experience with SQL Server and SQL Fabric.

• Familiarity with Claude or other AI models.

🏝️ Benefits

• Anticipated base salary ranging from $30,000 to $36,000 USD.

• Part-time schedule of 30 hours weekly.

• Opportunity for remote work in the USA or Canada.

• Disability accommodations available during the application process.

• Excellent working environment.

• Opportunities for career advancement.

• Equal opportunity employer.