Loan Processor

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Oversee the mortgage loan process from the initial application to the final closing.

• Gather and assess loan applications along with necessary supporting documentation.

• Request missing client information and perform comprehensive reviews.

• Acquire and validate income, assets, credit reports, and other financial details.

• Execute credit checks and verify disclosed liabilities.

• Ensure that applications adhere to Australian lending regulations and standards.

• Analyze Cashdeck for Livex and undisclosed obligations.

• Communicate with borrowers, underwriters, mortgage aggregators, lenders, banks, and various stakeholders.

• Submit applications via mortgage aggregator platforms and monitor their progress.

• Arrange valuations and manage the process from post-approval to settlement.

• Prepare and dispatch loan files for lender and bank approval.

• Follow up on applications to guarantee timely processing and approval.

• Address issues and discrepancies throughout the loan processing phase.

• Deliver customer service and assist borrowers throughout the loan journey.

• Perform CCR checks and request documents based on identified obligations.

• Verify Cashdeck/OpenBanking against declared Livex/HEM.

• Conduct preliminary serviceability checks using Quickli.

• Execute pricing requests and compare products.

• Prepare AOL for submission.

⛳️ Requirements

• A minimum of 2 years of experience in processing Australian mortgage loans.

• Strong comprehension of Australian mortgage lending regulations and standards.

• Exceptional analytical, communication, and organizational abilities.

• Proficiency in mortgage processing software and the Microsoft Office Suite.

• Solid understanding of mortgage underwriting processes and various loan types.

• High attention to detail and accuracy.

• Strong problem-solving skills.

• Client-focused mindset.

• Effective time management skills.

• Dedication to confidentiality and integrity.

• Proficient in CRM systems such as Quickli, Apply Online, Mercury, and Property Hub.

• Familiarity with mortgage aggregator platforms including AFG, Connective, SFG, or PLAN Australia.

• Self-provided USB headset with noise cancellation capability.

• Functional webcam.

• Computer equipped with a minimum 1.5 GHz processor and at least 8GB RAM.

• Primary internet service with a speed of at least 50 Mbps cable connection.

• Backup internet service with a speed of at least 25 Mbps.

• Dual monitor setup.

• BIR registration/contributions as mandated by the government.

• NBI or Police Clearance.

• Government-issued identification.

• Availability to work from 7 AM to 4 PM MNL time, Monday through Friday.

• Independent contractor agreement compliant with Singapore Law.

🏝️ Benefits

• 20 days of Paid Time Off.

• Referral Bonus of 70 AUD for each successful referral to the Wingman platform.

• Annual Trip to connect with the broader Wingman community in person.

• Dedicated Support Contact (CSM) for assistance.

• Access to a Network for collaboration with fellow contractors and onshore specialists.

• Opportunities for Upskilling through optional sessions, peer learning, and developmental pathways.

• Potential for additional contracts, Statements of Work, or expanded workloads.

• Engagement in High-Impact Projects alongside top-tier Australian partners.

• Flexibility First policy, granting full autonomy in how outcomes are achieved.

• Advisory Support for HR, Tax, and setup guidance.

• 100% Work-From-Home Contracts.