Technical Solutions Manager

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Collaborate with business leaders, IT departments, and vendors to synchronize technology initiatives with business objectives and impact strategic decision-making.

• Direct the planning, execution, and governance of enterprise applications.

• Ensure high-quality delivery, effective risk management, and alignment with stakeholders.

• Supervise integration solutions using Oracle PL/SQL, Informatica, and SFTP.

• Streamline operations through automation utilizing PowerShell 7 and Exchange.

• Advocate for software development best practices, lifecycle management, and performance enhancement.

• Collaborate with Security & Trust teams on Secure SDLC, governance, and remediation of vulnerabilities.

• Design and assist in AI-driven solutions that incorporate ML, NLP, and Generative AI technologies.

• Contribute to the architecture, deployment, and governance of AI models.

• Simplify complex technical information into business-oriented recommendations, executive presentations, and solution proposals.

• Utilize enterprise networking, authentication, and collaboration tools to enhance enterprise applications.

⛳️ Requirements

• 3–5 years of experience in Technical Solution/Program Management or similar leadership positions.

• Demonstrated success in leading cross-functional initiatives.

• Expertise in Oracle PL/SQL, Informatica, PowerShell 7, and enterprise automation.

• Strong grasp of SDLC, GitHub, Jira, SSO, and enterprise IT architecture.

• Familiarity with APIs, cloud technologies, and RESTful services.

• Basic knowledge of ML, NLP, Generative AI, and the architecture/governance of AI.

• Outstanding analytical and problem-solving abilities.

• Capacity to influence cross-functional teams and communicate effectively with executive leadership.

• Experience with Corporate Real Estate platforms is preferred.

• Familiarity with Agile, Scrum, Kanban, and Waterfall methodologies is preferred.

• Experience with Azure/AWS, CI/CD pipelines, and Infrastructure as Code is preferred.

• PMP, PMI-ACP, CSM/PSM, or relevant Cloud/AI certifications are preferred.

🏝️ Benefits

• Medical, dental, and vision insurance.

• 401(k) plan with a Cisco matching contribution.

• Paid parental leave.

• Short- and long-term disability coverage.

• Basic life insurance.

• Cisco restricted stock unit grants may be available, subject to eligibility and continued employment.

• 10 paid holidays per full calendar year.

• 1 floating holiday for non-exempt employees.

• 1 paid day off for the employee’s birthday.

• Paid year-end holiday shutdown.

• 4 paid days off for personal wellness.

• 16 days of paid vacation per full calendar year for non-exempt employees.

• Flexible vacation time off program with no defined limit for eligible exempt employees.

• 80 hours of sick time off provided on the hire date and each January 1st thereafter.

• Up to 80 hours of unused sick time can be carried forward.

• Additional paid time away for critical or emergency family issues.

• Optional 10 paid volunteer days per full calendar year.

• Annual bonuses for non-sales roles, subject to Cisco’s policies.