
Technical Service Representative
Posted Jul 30

Posted Jul 30
This is a fully remote position, open to applicants in Missouri.
• Conduct necessary fluid performance assessments and ensure they are documented accurately.
• Install, maintain, and repair equipment and systems to guarantee proper functionality.
• Collect fluid system samples, perform chemical analyses, and manage routine maintenance and updates.
• Engage daily with operators and relevant management staff at the customer site.
• Assist in gathering data related to fluid usage, performance documentation, and reporting.
• Inform the Sales Representative/Account Manager and the customer of any unusual fluid conditions or mechanical issues.
• Execute procedures for fluid additions and system cleanouts.
• Ensure adherence to system control plans and sump pump-out schedules.
• Evaluate and enhance the effectiveness of recycling initiatives.
• Contribute to continuous improvement projects initiated by customers and the company.
• Verify that the mechanical components of fluid systems are functioning efficiently.
• Must reside in or around St. Louis, MO.
• At least 1 year of relevant service experience or training in fluid systems and the chemical industry.
• Skilled in conducting technical and mechanical on-site testing.
• Capable of reading, writing, and interpreting documents such as safety regulations, operating and maintenance instructions, procedure manuals, and drafting routine reports and correspondence.
• Exceptional communication skills (both oral and written) and the ability to interact effectively with customers.
• Strong organizational skills and meticulous attention to detail.
• Proficient in troubleshooting and resolving practical problems.
• Mechanical aptitude and a fundamental understanding of basic chemical concepts.
• Capability to work in an industrial setting.
• Ability to manage moderate to significant physical activity.
• Capability to work autonomously with minimal oversight.
• High achievement orientation; motivated to excel and advance.
• Proficient in Microsoft Office.
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401k with company match
• Paid holidays
• Vacation time
• Income protection plans
Mercor
The Cigna Group
SSM Health
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