Technical Sales Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Establish and maintain trusted, long-term relationships with assigned clients.

• Comprehend the evolving needs of customers.

• Perform regular business reviews.

• Identify opportunities for customer growth and account retention.

• Drive expansion through new use cases, geographies, products, and business units.

• Collaborate with Customer Success to facilitate implementation, customer satisfaction, and value delivery.

• Foster customer advocacy and create references.

• Partner with Business Development on strategic sales initiatives.

• Translate customer challenges into effective solutions and compelling value propositions.

• Construct business cases that demonstrate the value of SkyCell solutions.

• Engage stakeholders across operations, procurement, quality, and supply chain.

• Coordinate with Product, Pricing, and Commercial teams to create customer solutions.

• Drive revenue growth among new and existing clients.

• Support retention, satisfaction, advocacy, and expansion within strategic accounts.

⛳️ Requirements

• Experience in technical sales, account management, customer success, solution engineering, business development, or enterprise sales.

• Preferably experience in logistics or cold chain.

• Familiarity with complex solutions and customer environments.

• Capability to understand customer needs and convert them into effective solutions.

• Structured and organized approach to work.

• Ability to manage multiple priorities while adhering to processes effectively.

• Strong analytical and commercial acumen.

• Proficient in utilizing data to generate customer insights, business reviews, and value propositions.

• Excellent relationship-building and stakeholder management abilities.

• Competence in communicating and influencing effectively across various functions and levels.

• Exceptional communication, presentation, and problem-solving skills.

• A minimum of 5 years of professional experience in Business Development or Sales with B2B clients.

🏝️ Benefits

• Purpose-driven work that contributes to sustainable global logistics and healthcare.

• Access to cutting-edge technology and supply chain innovation.

• A supportive team with colleagues from over 40 countries.

• Opportunities for continuous learning and development.

• Career advancement prospects.

• Flexible working hours that promote work-life balance.

• Options for remote, hybrid, and on-site work arrangements based on the role.

• Company-wide events.

• SkyWeek immersive onboarding program for new employees.

• Competitive maternity and paternity leave.

• Generous annual leave package.

• Local bank holidays.

• Commitment to equal opportunity and an inclusive workplace.