Technical Project Manager – EMEA

This is a fully remote position, open to applicants in Spain, +1 more country.

📋 Description

• Oversee multiple end-to-end implementations, encompassing new customer onboarding and additional product launches, starting from kickoff to integration, testing, and activation.

• Take ownership of implementation results by coordinating resources from Constructor, customers, and partners according to a unified plan.

• Conduct kickoff meetings, establish milestones, monitor dependencies, and ensure visibility of shared status.

• Act as the primary contact for customers throughout the activation process.

• Relay updates on progress, risks, and changes in scope.

• Recognize and escalate risks and obstacles to maintain schedules for implementations.

• Facilitate smooth transitions from Sales to implementation and from implementation to Customer Success and Support.

• Maintain implementation plans and documentation in designated record systems.

• Develop repeatable processes, templates, and standards.

• Contribute to the advancement of Constructor's automation-first operational model and serve as a portfolio strategist.

⛳️ Requirements

• Minimum of 3 years of experience in technical project management or onboarding project management, preferably within a SaaS context.

• Proven history of managing delivery outcomes from start to finish and holding cross-functional team members accountable through influence rather than direct authority.

• Exceptional organizational and communication abilities, capable of managing multiple implementations simultaneously.

• Customer-facing confidence to lead kickoff sessions, manage stakeholder expectations, and ensure alignment throughout the go-live process.

• Strong prioritization skills, adept at managing competing demands while maintaining clarity in ambiguous situations.

• Sufficient technical fluency to guide integration specialists and bridge communication between technical and business stakeholders.

• Familiarity with eCommerce, product discovery, LLMs, catalog data feeds, integrations, and APIs.

• Experience in coordinating implementations with internal teams, customer resources, and third-party partners.

🏝️ Benefits

• Unlimited vacation time; employees are encouraged to take a minimum of 3 weeks off annually.

• Competitive compensation package that includes stock options.

• Fully remote team; you can choose your place of residence.

• Home office stipend provided.

• Apple laptops supplied to new hires.

• Annual training and development budget allocated for each employee.

• Maternity and paternity leave available for eligible employees.

• Company-sponsored health coverage in the US, fully paid for the employee.