Technical Project Coordinator

📋 Description

• Develop and prioritize customer goals while balancing the availability of internal resources.

• Oversee customer stakeholder expectations regarding project scope, priorities, and timelines.

• Cultivate robust relationships with key customer stakeholders throughout their journey.

• Utilize existing processes and tools to ensure efficient and effective project implementations.

• Guarantee that customer initiatives are completed on schedule and meet their expectations.

• Identify and highlight roadblocks or delays to the internal team.

• Evaluate historical trends to uncover opportunities for improving project delivery.

• Employ project management best practices to maintain initiative alignment and keep stakeholders updated.

• Engage in proactive and professional communication with customers at each project milestone.

• Assist the Platform Product Manager in testing platform features and provide technical insights to the Engineering team.

• Coordinate testing phases with Operations: create testing plans, ensure access to necessary data/tools, and document all feedback.

• Lead feedback review sessions with myself and Engineering to aid in prioritization decisions. Monitor issues until resolved.

• Facilitate collaboration between Engineering, Operations, and other teams for tactical execution.

• Follow up on dependencies and blockers to alleviate the need for constant chasing.

⛳️ Requirements

• A bachelor's degree is mandatory.

• 0-2 years of relevant professional experience.

• Exceptional verbal and written communication abilities.

• Excellent interpersonal skills and a strong customer service orientation.

• Strong organizational capabilities and meticulous attention to detail.

• Demonstrated ability to meet deadlines with outstanding time management skills.

• Strong analytical thinking and problem-solving abilities.

• Capacity to prioritize tasks and delegate effectively.

• Proficient in Microsoft Office Suite.

• Familiarity or experience with Jira, Confluence, project management, and AI tools.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health, dental, and vision insurance.

• Opportunities for professional development and training.

• Flexible work schedule and remote work options.

• Supportive and collaborative work environment.