Technical Program Manager

This is a fully remote position, open to applicants in Argentina.

📋 Description

• Act as the strategic leader for essential platform evolution projects.

• Spearhead the cross-functional initiative to modularize monolithic components while minimizing disruption to ongoing feature development.

• Collaborate closely with Infrastructure and Architecture teams to implement stack modernization initiatives, such as workflow orchestration and caching layers.

• Convert complex, ambiguous infrastructure objectives into actionable roadmaps.

• Manage the program lifecycle from Strategy Inception to Production Launch, ensuring that technical debt is addressed alongside new platform capabilities while overseeing phased rollouts and stakeholder alignment.

• Coordinate efforts specifically aimed at enhancing platform throughput and reliability for our largest enterprise clients.

• Take full ownership of program outcomes with an unwavering commitment to resolve obstacles, facilitate communication, and advance projects from concept to implementation without waiting for authorization or guidance.

• Make informed decisions and adjust course as necessary to guarantee quality and efficiency.

• Create and disseminate comprehensive status updates, risk assessments, and KPIs to give PED leadership a clear understanding of infrastructure health and program momentum.

• Proactively identify and address dependencies among delivery teams.

• Serve as the primary point of contact and key liaison between backend engineering teams, product engineering teams, and non-technical stakeholders in Customer Support.

• Recognize misalignment or ambiguity in requirements across engineering teams and drive towards a definitive resolution.

• Ensure Customer Support teams are fully equipped and prepared for changes that impact customers.

• Continuously seek opportunities to "automate the mundane" to lessen manual overhead for both yourself and the engineering teams you support.

⛳️ Requirements

• Over 5 years of experience in Technical Program Management, with a minimum of 2 years specifically focused on Infrastructure, Platform, or Cloud Engineering programs.

• Strong comprehension of distributed systems, enterprise SaaS, and cloud-native technologies.

• Demonstrated ability to manage programs that span across more than 2 engineering pods and various non-engineering departments, including Sales, Support, and Marketing.

• Proactive in utilizing AI or automation tools (such as LLMs for documentation synthesis and automated reporting) to speed up delivery and enhance efficiency.

• Bachelor’s degree or equivalent experience.

• A growth-oriented mindset with a proven track record of adapting approaches and adopting new methods or internal tools as organizational scale and technical landscapes change.

• Comfortable making decisions when teams encounter obstacles.

• Exceptional communication skills in English.

🏝️ Benefits

• Trust-based culture: We highly value ownership and trust in our team’s skills and seniority to achieve goals.

• Remote work: Enjoy the flexibility of working remotely! Our team is distributed across various locations in LATAM and Europe.

• Flexible time-off policy.

• Diverse & Impactful Projects: Tackle complex challenges for major players in Media & Entertainment, alongside innovative startups in Solar Energy, Compliance, and other dynamic sectors.

• Learning and development: Take advantage of opportunities for English classes, training, and certifications.

• Referral Program: We value connections! Our referral program offers bonuses for successful referrals.

• Strong culture and traditions: We promote a supportive and engaging work environment, highlighted by our annual “Binagora Week,” regular team gatherings, and gifts for special occasions.