Technical Product Manager

This is a fully remote position, open to applicants in Europe.

📋 Description

• Define and enhance the product strategy and roadmap for serviceability and operational reliability features within our intricate healthcare software platforms, ensuring they align with security standards, clinical operational requirements, regulatory compliance, and long-term business goals.

• Facilitate discussions with stakeholders and work collaboratively across teams such as Engineering, DevOps, Architecture, QA, and Product to identify needs, converting operational challenges into well-defined product requirements, epics, and prioritized backlogs.

• Ensure clarity in requirements and system definition by partnering with architects and engineering leads to develop secure credential management, online backup solutions, monitoring and observability frameworks, data flows, and integration approaches.

• Advocate for the incorporation of serviceability features—including credential management (secrets, API keys, certificates, rotation policies), reliable online backups, and comprehensive monitoring/alerting—into the core product architecture and development process.

• Take charge of cross-functional communication and alignment, coordinating with other product owners and technical teams while managing expectations and clearly articulating trade-offs, risks, and outcomes to a variety of stakeholders, including executives, engineering, and operational teams.

• Automate and prioritize operational enhancements that boost efficiency, mitigate risks, and facilitate proactive issue detection, utilizing data and insights to drive quantifiable improvements in system reliability and service maturity.

• Participate in the entire software product lifecycle, from conceptualization through delivery and ongoing maintenance of serviceability capabilities. Quality and operational excellence are a shared responsibility.

⛳️ Requirements

• Bachelor’s or Master’s Degree in Computer Science, Engineering, Information Technology, or a related discipline—or equivalent experience with advanced applied work in complex software systems.

• Strong technical expertise and practical experience with serviceability and operations technologies, including credential/secrets management solutions, backup and recovery systems, and monitoring/observability platforms.

• Proven experience working closely with engineering and DevOps teams on platform capabilities that enhance security, reliability, and operational simplicity in cloud and distributed environments.

• Solid understanding of infrastructure-as-code, automation practices, and cloud platforms, with the capability to translate technical constraints and opportunities into clear product decisions.

• Demonstrated ability to manage stakeholder relationships, facilitate alignment, simplify complex operational issues, and drive comprehensive ownership of product enhancements that improve service reliability.

• Highly driven, collaborative, and result-oriented, with a strategic mindset and strong emphasis on delivery and continuous operational maturity.

🏝️ Benefits

• Flexible work arrangements

• Professional development opportunities