Technical Product Manager

This is a fully remote position, open to applicants in Serbia.

📋 Description

• Collaborate with business representatives to transform product strategy into comprehensive requirements, working closely with engineering and design teams.

• Engage in cross-functional collaboration with Sales, Customer Success, Marketing, and Professional Services.

• Focus on API-driven integrations and system workflows to ensure both scalability and reliability.

• Enhance exception handling, operational efficiency, and financial accuracy throughout the platform.

• Establish and utilize analytics to evaluate product performance and promote continuous improvement.

• Foster strong customer feedback mechanisms via discovery sessions and ongoing engagement.

• Stay updated on trends in payments and SaaS platforms, applying insights in a pragmatic manner.

• Take ownership of the vision, strategy, roadmap, and success metrics for Sparkrock Pay.

• Drive product discovery by directly engaging with school boards, administrators, and payment providers to identify pain points and workflows.

• Design and evolve payment and form-management workflows, encompassing collections, reporting, and reconciliation.

⛳️ Requirements

• Over 5 years of product management experience in SaaS or FinTech sectors.

• Experience with reconciliation, reporting, or workflows related to financial operations.

• Background in payments, financial systems, or workflow-intensive platforms.

• Familiarity with K–12 education, public sector, or nonprofit environments.

• Strong technical fluency, which includes:

• APIs and integrations.

• System workflows and data models.

• Collaboration on architecture and system design.

• Experience working closely with engineering teams to deliver scalable and reliable systems.

• Knowledge of cloud environments (e.g., Azure, AWS).

• Excellent product discovery and problem-solving competencies.

• Ability to define and monitor significant product metrics.

• Exceptional written and verbal communication skills in English.

• A Bachelor’s degree in Computer Science, Engineering, or a related discipline.

🏝️ Benefits

• We operate 100% remotely and globally, allowing you to live your best life wherever you choose, without sacrificing career opportunities.

• Flexible working hours. We work asynchronously, prioritizing results over online presence, ensuring availability for our customers.

• We are committed to your growth, providing consistent and meaningful feedback, support in achieving your personal career aspirations, and access to state-of-the-art tools, playbooks, and technology to enhance your experience.

• Opportunities to connect with thought leaders in the industry and participate in webinars on cutting-edge technological topics.

• A stipend to help you establish your ideal home office setup.

• A strong focus on culture, offering coffee chats, happy hours, cooking classes, book clubs, and much more!