Technical Product Analyst

This is a fully remote position, open to applicants in New York.

📋 Description

• Assist in the continuous development, testing, and reliability of Distrotheque (DTQ), the metadata and asset distribution platform of Penguin Random House.

• Convert business requirements into comprehensive functional and technical specifications, user stories, and acceptance criteria.

• Evaluate workflows, business rules, data flows, integrations, and system dependencies.

• Create and implement functional, regression, integration, and release testing.

• Document, investigate, and monitor defects until they are resolved.

• Establish and uphold regression test coverage while identifying opportunities for test automation.

• Facilitate Agile activities such as backlog refinement, sprint planning, requirements clarification, and release preparation.

• Diagnose production and operational issues, identify root causes, and suggest sustainable solutions.

• Oversee system processes and exception reporting; escalate issues and pinpoint recurring risks.

• Aid in production releases through testing, validation, documentation, and post-release monitoring.

• Maintain functional, technical, testing, and process documentation.

• Analyze data and system performance to enhance reliability, efficiency, automation, and product functionality.

• Collaborate with the Business Systems Analyst, Customer Operations SMEs, and technology partners.

⛳️ Requirements

• A minimum of 3 years of experience in technical product analysis, business systems analysis, software quality assurance, or a related area.

• Proven experience in translating business needs into detailed functional or technical specifications.

• Demonstrated experience in developing and executing software test plans, test cases, and regression testing.

• Strong analytical and technical problem-solving capabilities.

• Ability to investigate complex system or data-related issues.

• Experience working with data to troubleshoot problems and validate system behaviors.

• Knowledge of Agile software development methodologies.

• Familiarity with tools like JIRA, ServiceNow, or similar platforms.

• Exceptional attention to detail, organizational skills, and ability to follow through.

• Strong communication and collaboration abilities with both business and technical partners.

• Capacity to manage multiple priorities both independently and in collaboration with others.

• Preferred experience with metadata, digital asset management, distribution systems, or other complex data-driven platforms.

• Familiarity with ONIX and book industry metadata standards is advantageous.

• Experience with automated testing, scripting, and structured data feeds is a plus.

🏝️ Benefits

• Medical/Prescription drug insurance

• Dental insurance

• Vision insurance

• Health Care/Dependent Care Flexible Spending Account

• Health Savings Account

• Pre-Tax and Roth 401(k)

• Short and Long-Term Disability Insurance

• Life/AD&D Insurance

• Commuter Benefits

• Student Loan Repayment Program

• Educational Assistance

• Generous paid time off

• Comprehensive benefits program for full-time employees