Technical Practice Lead – AI Technologies

This is a fully remote position, open to applicants in Florida, +2 more states.

📋 Description

• Oversee the design and execution of production-level autonomous agent solutions utilizing Salesforce Agentforce, Einstein 1 Platform, Data Cloud, and custom API functionalities.

• Design and implement real-time data pipelines and zero-copy integrations that link data lakes to CRM systems for AI context engines.

• Develop frameworks for testing, evaluation, and observability focused on agent accuracy, hallucination rates, latency, prompt security, and business performance.

• Lead both internal and client-facing technical teams throughout implementation phases.

• Create sequence diagrams, agent action flows, data schemas, and security/governance frameworks.

• Act as the main technical consultant across pre-sales, architecture, and deployment stages.

• Define scopes, provide estimates, and validate high-value AI solutions and strategic engagements exceeding $2M.

• Conduct discovery sessions and live agent demonstrations for C-suite executives and Enterprise Architecture stakeholders.

• Assess emerging large language models (LLMs), prompt engineering methodologies, and agent capabilities.

• Develop reusable templates, solution accelerators, and technical documentation.

• Examine trends in generative AI, agentic workflows, and the competitive landscape.

• Enhance the AI Center of Excellence by establishing best practices, deployment patterns, and repeatable frameworks.

• Write white papers, technical articles, and research materials.

• Propel AI product strategy, business development, go-to-market messaging, and thought leadership in the marketplace.

⛳️ Requirements

• Over 5 years of experience in technical consulting.

• Proven background in solution architecture or technical consulting for cloud data platforms and multi-stream enterprise implementations.

• Extensive, hands-on experience in designing and deploying Salesforce Agentforce, Einstein Copilot, or advanced Data Cloud architectures.

• Strong knowledge of Apex, Flow, LWC, REST/SOAP APIs, and integration patterns.

• Expertise in Data Cloud, zero-copy architecture, vector databases, Retrieval-Augmented Generation (RAG), Snowflake, and Databricks.

• Demonstrated experience in creating agent guardrails, prompt defenses, audit logging, and compliance frameworks.

• Exceptional skill in conveying complex AI concepts, LLM mechanics, and agentic workflows into business outcomes for C-level leaders.

• Proven success in guiding clients toward optimal technical solutions, facilitating strategy workshops, and delivering digital roadmaps in intricate environments.

• Full-time permanent work authorization in the US.

• Willingness to travel up to 50% for significant client engagements.

• Bachelor's degree in Computer Science, Software Engineering, or equivalent practical experience.

• Comfortable working with waterfall, scrumfall, agile, and kanban development methodologies.

• Preferred: Certifications in Anthropic Claude.

• Preferred: Salesforce Certified AI Specialist, Salesforce Certified Data Cloud Consultant, Application Architect, or System Architect.

• Preferred: Certifications in Snowflake, Databricks, MuleSoft, AWS, Azure, Google Cloud, or TOGAF.

• Open to travel.

🏝️ Benefits

• Flexible working hours that prioritize work-life balance.

• Opportunities for remote work.

• Unlimited Paid Time Off (RTO).

• 401K plan with company matching.

• Comprehensive medical, vision, and dental coverage.

• Competitive opportunities for quarterly bonuses.

• Reimbursement for continuing education and certifications, particularly within the Salesforce and Snowflake ecosystems.

• Occasional in-house competitions with spot bonuses.

• A flexible and enjoyable team culture.

• Regular team and culture activities, both virtual and in-person, including Lunch and Learns, Happy Hours, and team-building events.

• Monthly All-Hands meetings.

• An open-door leadership policy that provides access to mentorship and guidance.

• Opportunities for accelerated growth, networking, and career support.

• A culture of trust, transparency, and respect at all levels of the organization.