Technical Operations Engineer

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Take ownership of infrastructure across all environments, from production to development.

• Develop a cloud-agnostic Infrastructure-As-Code framework as we grow.

• Manage and execute deployments across all environments.

• Contribute to the infrastructure architecture and establish best practices for the applications we deploy.

• Create software tools and systems for automating, exploring, and reporting on our infrastructure.

• Automate the collection and analysis of metrics from distributed systems to aid in performance tuning and issue resolution.

• Design and implement essential infrastructure components utilized by all engineering teams (e.g., dynamic configuration, secrets storage, container orchestration, etc.).

• Provision accounts and necessary equipment.

• Write and maintain comprehensive technical specifications and diagrams.

• Conduct root-cause analyses of under-performing infrastructure.

• Collaborate with engineers by diving into code and logs when technical challenges arise.

• Develop proofs of concept as required.

• Stay updated on engineering best practices, design principles, technology, security, and compliance to apply that knowledge to all responsibilities mentioned above.

⛳️ Requirements

• Bachelor of Science degree in Information Systems, Computer Science, Computer Engineering, Software Engineering, or a related engineering field.

• Over 2 years of experience as a Technical Operations Engineer or in a comparable technical operations position (e.g., DevOps, NetOps, SecOps, SysAdmin, SRE, or Infrastructure Engineer).

• Strong expertise in engineering with Infrastructure-as-Code principles.

• Experience in engineering infrastructure for a SaaS product/platform.

• Experience in developing cloud-based infrastructure.

• Familiarity with engineering infrastructure utilizing message/event queues.

• Competence in engineering infrastructure with containers.

• Proficient in using Terraform and Ansible.

• Experience with various frameworks, databases, services, and tools.

• Exceptional written and verbal communication skills.

• Experience working as part of a highly collaborative engineering team.

• Experience in direct communication with clients.

• Valid authorization to work in the US.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health, dental, and vision insurance plans.

• Generous paid time off and holiday policies.

• Opportunities for professional development and continuous learning.

• Flexible work arrangements and a supportive team environment.