Technical Leader, Software Development

This is a fully remote position, open to applicants in Canada.

📋 Description

• Create and develop scalable backend services and APIs on the Splunk Cloud Platform.

• Lead technical execution in collaboration with engineers, engineering managers, and architects.

• Establish solutions, tackle engineering challenges, and deliver dependable features.

• Enhance monitoring and AI-driven functionalities, including proactive issue identification, intelligent diagnostics, and automated remediation.

• Construct integrations involving metrics, events, logs, and traces.

• Contribute to strategic initiatives across the organization.

• Ensure production reliability through troubleshooting and resolution of incidents.

• Engage in a scheduled 24/7 on-call rotation.

• Enhance data ingestion health, service availability, customer experience, and engineering outcomes.

⛳️ Requirements

• A Bachelor’s degree in Computer Science, Computer Engineering, or a related technical field along with 8+ years of relevant software engineering experience; or a master’s degree and 6+ years; or a PhD and 3+ years of pertinent experience.

• Proven experience in designing, developing, and managing backend services or applications within a public cloud environment such as AWS, Azure, or Google Cloud.

• Skilled in architecting or developing scalable distributed systems, focusing on performance, reliability, and handling high-volume workloads.

• Practical software development experience in building backend applications, services, or APIs using Python, Go, or Java.

• Experience providing technical leadership on software engineering projects, encompassing system design, technical decision-making, and guiding implementation or delivery.

• Background in developing or operating production SaaS platforms, including observability, monitoring, incident response, or service reliability practices.

• Familiarity with Splunk, log analytics, telemetry pipelines, data ingestion systems, or similar large-scale data platforms.

• Full-stack development experience, including building web applications or user interfaces using React or comparable JavaScript frameworks.

• Expertise in designing or implementing AI-driven capabilities, automated diagnostics, remediation workflows, or intelligent operational tools.

• Experience utilizing AI-assisted development tools or coding agents to aid software engineering, testing, troubleshooting, or enhancing developer productivity.

🏝️ Benefits

• Medical, dental, and vision insurance.

• 401(k) plan with a Cisco matching contribution.

• Paid parental leave.

• Coverage for short- and long-term disability.

• Basic life insurance.

• Potential availability of Cisco restricted stock unit grants.

• 10 paid holidays per full calendar year.

• 1 floating holiday for non-exempt employees.

• Paid day off for birthdays.

• Paid shutdown during the year-end holiday.

• 4 paid personal wellness days.

• 16 paid vacation days per full calendar year for non-exempt employees.

• Flexible vacation time off program for exempt employees.

• 80 hours of sick time off granted at hire and each January 1st.

• Up to 80 hours of unused sick time carried over annually.

• Additional paid time off for critical or emergency family matters.

• Optional 10 paid volunteer days per full calendar year.

• Annual bonuses for non-sales roles, subject to Cisco policies.

• Performance-based incentive pay for sales-plan employees.

• Benefits and perks available through the Cisco careers site.