Technical Leader

This is a fully remote position, open to applicants in Canada.

📋 Description

• Design and oversee high-throughput, fault-tolerant distributed systems that ingest and process metrics, logs, and traces at scale.

• Define and lead the technical roadmap focused on platform reliability, scalability, and operational efficiency.

• Collaborate with product and engineering leadership to convert business requirements into practical technical designs.

• Establish and promote best practices and standards for observability and capacity planning.

• Engage in incident response and facilitate blameless post-incident reviews.

• Mentor and guide senior engineers through design and code reviews.

• Maintain ownership of systems from design to deployment, including monitoring and post-incident analysis.

• Influence technical direction and architectural decisions from prototype to production.

⛳️ Requirements

• Bachelor’s degree or higher in Computer Science, Electrical Engineering, or a related technical discipline.

• Over 10 years of experience in building and operating large-scale distributed systems in production environments.

• Strong proficiency in programming languages such as Golang.

• Familiarity with modern observability platforms and designing pipelines for logs, metrics, and traces.

• Experience in designing observability solutions for large systems.

• Proficiency with tools like Splunk, Datadog, Prometheus, Grafana, or similar technologies.

• Experience with AWS, GCP, or Azure at a platform level, including networking, storage, and cost optimization strategies.

• Knowledge of full-lifecycle agentic development.

• Understanding of context and harness engineering best practices.

• Proven technical leadership and cross-functional influence at the Staff or Principal level.

• Experience in driving multi-team technical decisions, producing architecture proposals, mentoring senior engineers, and aligning technical strategy with business objectives.

• Preferred: demonstrated ownership of high-volume data-stream systems.

• Preferred: experience in capacity planning, traffic management, SLI/SLO definitions, and large-scale incident response.

• Preferred: proficiency in C++.

• Preferred: experience with Docker/OCI containers and Kubernetes at scale.

• Preferred: expertise in security-first system design.

• Preferred: operational experience, including on-call responsibilities and service ownership.

🏝️ Benefits

• Medical, dental, and vision insurance.

• 401(k) plan with a Cisco matching contribution.

• Paid parental leave.

• Short- and long-term disability coverage.

• Basic life insurance.

• Cisco restricted stock unit grants may be available, subject to vesting.

• 10 paid holidays per full calendar year.

• 1 floating holiday for non-exempt employees.

• Paid employee birthday off.

• Paid year-end holiday shutdown.

• 4 paid days off for personal wellness.

• 16 days of paid vacation per full calendar year for non-exempt employees.

• Flexible vacation time off program with no defined limit for eligible exempt employees.

• 80 hours of sick time off provided on hire date and each January 1st thereafter.

• Up to 80 hours of unused sick time carried forward.

• Additional paid time away for critical or emergency family issues.

• Optional 10 paid volunteer days per full calendar year.

• Annual bonuses for non-sales roles, subject to Cisco policies.