Technical Lead, Learning Experience Designer

This is a fully remote position, open to applicants in United States, +4 more countries.

📋 Description

• Design, develop, and tailor high-quality GA learning programs for enterprise, technical, and professional audiences.

• Create practical, outcome-oriented learning experiences that can be applied in real workplace scenarios.

• Transform AI-tool fluency into practical activities, labs, simulations, facilitator guides, assessments, and client-specific modifications.

• Oversee projects and collaborate with subject matter experts, instructors, product managers, learning designers, assessment specialists, vendors, and client-facing teams.

• Manage client-facing design processes, encompassing requirements gathering, learning outcomes, timelines, scope, resources, development plans, and content quality.

• Collaborate with sales, product, client success, solutions, and delivery teams to identify needs and develop learning solutions.

• Assist in pre-sales and client discussions by defining skill requirements, learner personas, program objectives, audience readiness, and learning pathways.

• Create instructor-led training materials, hands-on labs, case studies, simulations, assessments, facilitator guides, learner workbooks, and workplace exercises.

• Design learning pathways across various proficiency levels, covering AI literacy, technical skills, workflow redesign, and responsible technology use.

• Ensure learning experiences adhere to adult learning principles, learning science, accessibility standards, measurable outcomes, and GA design standards.

• Manage development timelines, deliverables, resources, SMEs, instructors, vendors, contractors, and freelancers.

• Develop materials for instructor enablement and guide instructors in the delivery of applied, interactive learning.

• Collect and analyze data on learning impact for ongoing improvement.

• Adapt learning experiences with translation vendors and localization partners as necessary.

• Standardize reusable learning patterns, components, activities, templates, assessments, and program structures.

• Build a scalable library of reusable GA learning components and aid in the evolution of GA’s learning portfolio.

⛳️ Requirements

• Over 5 years of experience in instructional design, learning experience design, curriculum design, or a related area.

• Extensive experience in creating instructor-led training content.

• Proven ability to design high-quality learning experiences for enterprise, professional, technical, or workplace audiences.

• Experience in producing slides, facilitator guides, activities, assessments, case studies, labs, simulations, and learner resources.

• Experience managing clients, stakeholders, SMEs, instructors, vendors, or cross-functional partners throughout the content development process.

• Strong knowledge of Bloom’s Taxonomy, ADDIE, experiential learning, practice-based learning, and adult learning principles.

• Ability to design for both technical and non-technical audiences.

• Proficient hands-on experience with current AI tools.

• Experience in designing learning experiences related to AI, emerging technology, data, digital transformation, technical skills, or the adoption of workplace technology.

• Strong working knowledge of generative AI, large language models, prompt engineering, machine learning, AI agents, ethical AI, responsible use, and enterprise AI adoption.

• Experience in designing practical, hands-on learning activities.

• Experience collaborating with subject matter experts to translate complex concepts into structured, engaging, and accessible learning experiences.

• Familiarity with LMS platforms, content management systems, and authoring tools.

• Willing to adjust schedule for meetings across time zones, particularly in the United States, Europe, Middle East, and Asia.

• Nice-to-have technical proficiency in AI, data science, or coding, including Python, APIs, TensorFlow, or PyTorch.

• Nice-to-have experience with GitHub, virtual machines, cloud-based labs, sandbox environments, and AI learning platforms.

🏝️ Benefits

• 100% remote work.

• Flexible contractor position.

• 2 or 3 month term.