Technical Enablement Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Conduct audits of AEs, SDRs, and presales engineers to pinpoint areas where deals may be hindered by technical knowledge gaps.

• Develop a comprehensive curriculum that encompasses LiveKit fundamentals, voice AI architecture, agents, and the competitive landscape.

• Design practical labs and sandboxes for sales teams.

• Facilitate technical onboarding sessions for new AEs and SDRs.

• Establish a technical learning pathway for presales and Solutions Architects.

• Validate demo and discovery preparedness through interactive exercises.

• Ensure that technical content remains up-to-date with each product release in collaboration with engineering and product teams.

• Assess ramp-up time, time to the first qualified technical conversation, assessment pass rates, and seller confidence levels.

• Report directly to the CRO and collaborate closely with product engineers.

⛳️ Requirements

• Senior-level engineer or technical founder with experience in shipping production software.

• Proven experience in teaching or enabling technical content for non-engineers (sales, SEs, or customers), with a successful track record.

• Capability to convey complex technical concepts in a straightforward manner to any audience.

• Quick learner who adapts rapidly to new technologies.

• Nice to have: familiarity with voice AI, WebRTC, real-time systems, or LLM applications.

• Nice to have: experience in developing a curriculum, bootcamp, or certification program.

• Nice to have: experience in managing SE or AE onboarding at a developer tools or infrastructure company.

• Must be legally authorized to work in the US (or country of residence).

🏝️ Benefits

• Competitive salary.

• Equity package.

• Health benefits.

• Dental benefits.

• Vision benefits.

• Flexible vacation policy.