Technical Delivery Manager – Construction, Energy Product Certification

This is a fully remote position, open to applicants in United Kingdom, +4 more countries.

📋 Description

• Manage the strategic and operational aspects of Construction & Energy Certification operations.

• Direct certification processes within the Construction and Energy product domains.

• Ensure compliance with accreditation standards while fostering strong client relationships.

• Guarantee that team roles, responsibilities, and accountabilities are met with exceptional service.

• Assess team performance and manage it accordingly.

• Provide thought leadership and engage with the industry across both sectors.

• Meet operational delivery targets, achieve commercial success, and fulfill measurable KPIs.

• Offer strategic and technical guidance throughout certification activities.

• Keep abreast of regulatory, technological, and market trends to identify opportunities for enhancing certification services.

• Build and nurture relationships with stakeholders, trade organizations, committees, and external authorities.

• Represent BSI at industry events, exhibitions, seminars, and technical forums.

• Contribute to the Product Certification strategy and advise the PC Management and Leadership Team.

• Maintain technical integrity and ensure accreditation compliance.

• Lead client projects to achieve quality, service, operational, and commercial objectives.

• Take responsibility for P&L, financial planning, forecasting, resource allocation, and cost management.

• Monitor operational and commercial KPIs to enhance performance, efficiency, and client satisfaction.

• Support the development and rollout of new certification products and services.

• Mentor and advance the capabilities of certification and technical professionals.

• Set direction and goals for team leaders.

• Identify capability needs, succession planning opportunities, and development requirements.

• Implement performance management, coaching, and development processes.

• Guide teams through organizational, technological, and market transitions.

⛳️ Requirements

• Extensive experience in product testing, assessment, certification, or conformity assessment related to Construction Products or Energy Products (Gas or Electrical).

• In-depth knowledge of pertinent product legislation, standards, and regulatory requirements.

• Profound understanding of international best practices and accreditation standards, particularly ISO 17065 and ISO 17025.

• Proven experience leading skilled technical professionals, including managers and specialists.

• Demonstrated ability to cultivate new business areas, certification services, or technical capabilities within a global organization.

• Experience managing budgets, financial planning, forecasting, and commercial performance.

• Skilled in engaging with industry associations, regulators, accreditation bodies, and senior external stakeholders.

• Strong strategic thinker, capable of translating market, regulatory, and technological changes into business opportunities.

• Exceptional communication and influencing abilities, with the credibility to engage effectively with technical experts, senior leadership, clients, and external industry stakeholders.

• A relevant technical degree or equivalent professional experience.

🏝️ Benefits

• Competitive total reward package.

• Flexible working hours.

• Continuous training and development opportunities.

• Annual bonus.

• Contribution-based pension scheme.

• Private healthcare coverage.

• 27 days of annual leave plus bank holidays.

• Income protection and life assurance.