Technical Customer Consultant – eMobility

📋 Description

• Address technical customer inquiries via phone and written communication in the field of home charging (including installation, commissioning, and troubleshooting).

• Provide guidance to customers regarding a range of automotive products.

• Utilize specialized software, backend systems, and consoles for diagnosing issues and resolving problems.

⛳️ Requirements

• A keen interest in technical subjects and a strong affinity for IT (such as MS Office applications).

• Proficient in both German and Spanish languages.

• Previous experience as a building services technician, industrial mechanic, electronics technician, or in eMobility and charging infrastructure is a plus.

• Willingness to work in shifts (Monday to Sunday, 06:00–22:00; core hours Monday to Friday, 08:00–16:30).

• Ability to work independently and flexibly, coupled with excellent communication skills.

🏝️ Benefits

• Inbound role (no sales involved).

• Engaging high-tech future project in the eMobility sector.

• Opportunities for training and career advancement within the company.

• Possibility for remote work/home office following successful onboarding.

• Flat organizational structure and a collegial, supportive team environment.

• 27 days of vacation, increasing to 28 days after five years of service.

• Additional perks such as discounted gym memberships and employer-funded savings plans (Vermögenswirksame Leistungen).

• Company-provided bicycle.