Technical Co-founder – CTO, AI Staffing Platform

This is a fully remote position, open to applicants in Canada.

📋 Description

• Develop the initial lines of production code.

• Define the technical direction and oversee end-to-end execution.

• Enhance Ava's voice and workflow systems for reliable in-production performance.

• Create foundational architecture, observability, and audit-trail standards.

• Develop the internal framework for AI performance monitoring and optimization.

• Manage the balance between AI quality and cost-per-call.

• Serve as the company's technical representative in discussions with lawyers, partners, and investors.

• Transform pilot projects into paying clients and initiate the development of customized models.

• Recruit and guide the founding engineering team while fostering the company culture.

⛳️ Requirements

• Experience deploying LLM-powered and voice systems in production environments where errors have significant consequences.

• Comprehensive full-stack expertise in applied LLMs, real-time voice and conversational AI, telephony, human-in-the-loop workflows, observability, and secure multi-tenant SaaS.

• Well-defined beliefs regarding reliability engineering, edge-case management, and the trade-offs between AI quality and cost-per-call.

• Proven experience in building managed and service-intensive platforms, with the ability to scale delivery without increasing engineering headcount.

• Willingness to act as a principal, including asserting when something "won't scale" or "isn't ready" to maintain product integrity.

• Strongly preferred: previous experience as a founder or in early-stage technical leadership; background in legal tech, healthcare, or another trust-sensitive sector; ability to self-host custom models to comply with legal and privacy requirements.

🏝️ Benefits

• Opportunity to work on cutting-edge technology.

• Be part of a dynamic and innovative team.

• Competitive compensation and equity options.

• Flexible work environment with remote working options.