Technical Business Analyst

This is a fully remote position, open to applicants in Canada.

📋 Description

• Act as a liaison between clinical and business stakeholders and the software development and quality assurance teams.

• Collect, assess, and clarify business, clinical, and technical requirements in collaboration with internal stakeholders and external clients.

• Assist with new client onboarding and the development of innovative capabilities.

• Create and document business requirements, clinical workflows, functional specifications, Jira user stories, and acceptance criteria.

• Develop and maintain comprehensive documentation of business processes, system workflows, data flows, integrations, and technical dependencies.

• Identify and resolve gaps, ambiguities, risks, dependencies, and changes in scope throughout the software development lifecycle.

• Support QA teams by providing test scenarios, clarifying requirements, investigating defects, and validating against acceptance criteria.

• Engage in Agile activities such as backlog refinement, sprint planning, sprint reviews, and retrospectives.

• Collaborate with developers and cloud architects on APIs, system integrations, data management, and AWS cloud services.

• Integrate healthcare privacy, security, compliance, and patient safety considerations into requirements and technical documentation.

• Utilize AI tools to enhance requirements analysis, documentation, user story development, and test case creation, while ensuring outputs comply with security and privacy policies.

• Report directly to the Manager of Software Development and Architecture.

⛳️ Requirements

• A degree or diploma in Computer Science, Information Systems, Business Analysis, Health Informatics, or a related discipline.

• Over 3 years of experience in business analysis, technical analysis, or a similar role within a software development setting.

• Outstanding written communication and documentation abilities.

• Capability to translate intricate business and technical concepts into clear, actionable specifications.

• Expertise in requirements gathering, stakeholder engagement, business process analysis, and workflow documentation.

• Experience in writing user stories, acceptance criteria, functional specifications, and associated test cases.

• Background in supporting user acceptance testing (UAT), investigating defects, and collaborating with software development and QA teams.

• Practical experience with AI tools for developing and refining requirements, documentation, and user stories.

• Proficient in Jira and Confluence, or equivalent software development management and collaboration tools.

• Familiarity with Agile/Scrum methodologies and a solid understanding of the software development lifecycle (SDLC).

• Experience in creating process flows and technical diagrams using Lucidchart, Mermaid, or similar platforms.

• Basic knowledge of REST APIs, JSON, and system integrations.

• Preferred: Experience in healthcare, telehealth, or clinical software environments.

• Preferred: Involvement in AI initiatives, including requirements gathering, use case definition, and integration of AI capabilities.

• Preferred: Knowledge of HL7/FHIR standards.

• Preferred: Familiarity with AWS cloud services and cloud-based application architectures.

• Preferred: Understanding of HIPAA, PIPEDA, and relevant provincial health information privacy laws.

• Preferred: Knowledge of SOC 2, NIST, and ISO/IEC 27001 standards.

• Legal eligibility to work in Canada.

🏝️ Benefits

• Flexible remote work arrangement.

• Full-time employment opportunity.