Team Leader – Remote Sales & B2B Account Management

This is a fully remote position, open to applicants in Germany.

📋 Description

• Provide professional and disciplinary guidance for a team of six colleagues

• Develop and enhance an assigned B2B sales territory

• Offer ongoing remote assistance to an established customer base

• Promote campaigns and special offers

• Conduct needs assessments

• Contribute to revenue growth across the Kärcher Professional product portfolio

• Enhance customer loyalty

• Support daily operations, including cross-selling, upselling, and order processing

• Act as a liaison with the field sales team

• Ensure the seamless transition of growing accounts

• Engage the field sales team in a targeted manner when necessary

• Continuously refine operational processes and team performance

• Ensure effective workflows and measurable outcomes

⛳️ Requirements

• Successfully completed commercial training, such as an Industrial Management Assistant, Wholesale and Foreign Trade Management Assistant, or Office Management Assistant, or an equivalent qualification

• Several years of professional experience in customer service or sales, preferably involving technical products

• Strong technical and professional expertise

• Initial leadership experience is advantageous but not mandatory

• Proficient user of SAP

• Proficient user of MS Office and Google Workspace

• Proficient user of CRM systems

• Structured, independent, and solution-oriented work approach

• Customer-focused mindset

• Excellent communication skills

• Strong sales orientation

• Strategic thinker

🏝️ Benefits

• Annual employer contribution to an occupational pension plan; individual employee contributions are also possible

• Up to 32 days of annual leave

• Paid time off on Christmas Eve and New Year's Eve

• Flextime

• Opportunity to work from home

• Annual vacation and Christmas bonuses

• Anniversary awards

• Performance-based profit-sharing payments

• Additional special payments

• Employer contribution toward membership in the Wellpass corporate fitness network

• Access to more than 7,000 gyms and sports facilities throughout Germany