Team Leader, Absence Claims Management

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee a team of Absence Management Case Managers.

• Guide team members by establishing objectives, communicating updates, and ensuring accountability.

• Support staff in their career development and advancement.

• Collaborate with internal business partners such as Short Term Disability, Long Term Disability, Service, Sales and Account Management, Group Quality Management, and other departments within the organization.

• Review and assess daily, weekly, and monthly reports regarding team productivity.

• Mentor, coach, supervise, and cultivate the talent of direct reports.

• Utilize data and analytics to enhance or modify business processes, procedures, and team results.

⛳️ Requirements

• Bachelor’s degree in a related field and/or equivalent relevant experience in disability; integrated absence management is preferred.

• Minimum of 5 years of experience in disability claims.

• At least 3 years of proven leadership experience.

• Comprehensive understanding of disability products, business rules, and procedures.

• Knowledge of mandated state and federal regulations.

• Exceptional oral, written, and presentation skills.

• Strong organizational and time management abilities.

• Excellent mathematical aptitude and analytical skills.

• Proficient in PC skills, including Microsoft Office applications.

🏝️ Benefits

• Choice of [high deductible/copay] medical plans* with prescription drug coverage, including fertility and transgender inclusive benefits.

• Dental plan.

• Vision plan.

• Health care accounts – flexible spending, health reimbursement, and health savings accounts.

• Critical illness insurance.

• Life and Disability Insurance Company, including paid Life and Disability insurance plus optional supplemental coverage.

• Accident insurance.

• 401(k) retirement plan with company match, along with an annual age/service-based Company contribution and annual profit-sharing contribution, if applicable.

• Complimentary one-on-one financial guidance with a licensed Fidelity representative.

• Flexible work arrangements (part in-person/part remote).

• Unlimited paid time off for most roles, in addition to time off for volunteering, jury duty, voting, and bereavement.

• Personal holidays for colleagues to observe religious, cultural, or civic days.

• Paid parental leave and paid family and medical leave policies.

• Emotional well-being, mental health, and work/life resources powered by Spring Health.

• Wellness programs, including fitness programs and equipment reimbursement.

• Child, adult, and elder backup care support through Bright Horizons.

• Adoption assistance.

• College planning.

• Tuition reimbursement.

• Student loan assistance.

• Commuter benefits available in select metropolitan areas.