Team Lead

This is a fully remote position, open to applicants in Texas.

📋 Description

• Lead, mentor, and coach members of the travel and expense team.

• Delegate and prioritize assignments to guarantee the timely and precise processing of expense reports.

• Address escalations and resolve challenges efficiently and professionally within set timeframes.

• Act as the main contact for escalated queries related to travel and expenses.

• Achieve team Service Level Agreements (SLAs) and objectives.

• Create a supportive and motivating workplace, inspiring staff to reach and surpass performance goals.

• Collaborate with other team leaders to optimize resource allocation where necessary.

• Offer training and guidance to employees on travel and expense policies and system usage as needed.

• Assess training needs and partner with management to design and implement training programs for the team.

• Review existing travel and expense processes to identify areas for efficiency improvements and enhancements.

• Undertake additional responsibilities and tasks assigned to support the overarching goals of the team/department.

⛳️ Requirements

• An Associate's Degree (or equivalent 2-year post-secondary training) coupled with a minimum of 6 years of relevant experience.

• Alternatively, 8 years of relevant experience may be accepted in lieu of a degree.

• Background in expense reporting finance or a related field, preferably within a large multi-business unit organization.

• Familiarity with government accounting principles, including rules and regulations regarding expense report allowability.

• Over 1 year of experience with Concur or similar travel and expense management systems.

🏝️ Benefits

• Parental (including paternal) leave.

• Flexible work schedules.

• Achievement awards.

• Educational assistance.

• Child/adult backup care.