Tax Support Associate

This is a fully remote position, open to applicants in California, +1 more state.

📋 Description

• Take ownership of tax notice issues from start to finish across any federal, state, or local agency.

• Engage in direct communication with partners regarding the status of their notices or tax accounts.

• Serve as the primary point of contact with relevant agencies.

• Identify patterns within notices that may indicate a broader systemic issue.

⛳️ Requirements

• 2-4 years of experience in payroll tax, tax operations, compliance, or notice resolution.

• Strong comfort level communicating on the phone with tax agencies and in writing with partners.

• Familiarity with federal (IRS/SSA), state, and local agencies.

• Highly organized and methodical in approach.

• A keen curiosity for exploring edge cases.

🏝️ Benefits

• Flexible PTO and sick leave.

• Generous paid parental leave for all new parents along with a flexible return-to-work policy.

• A 401k retirement plan.

• A monthly stipend of $100 for home internet and mobile phone expenses.

• Comprehensive medical, dental, vision, short-term/long-term disability, and basic life insurance coverage, effective from your first day of employment.