Systems Functional Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Conducting functional analysis of business systems.

• Advising on user interface design and system capabilities.

• Responding to customer inquiries regarding systems/applications, investigating outstanding requests, and liaising with external contacts for solutions.

• Collaborating with external system Points of Contact (POCs) to establish interfaces and troubleshoot issues.

• Assisting in the management of the product backlog and development tasks, translating customer needs into actionable items for the development team.

• Organizing, documenting, and participating in user events, including training sessions, testing and evaluation meetings, user acceptance testing, and product review gatherings.

• Acquiring knowledge of new applications and associated business processes to document and communicate any system gaps concerning customer requirements.

• Facilitating discussions with diverse personnel to document requirements and specifications, including desired outcomes, features, and functionalities.

• Creating and documenting functional specifications linked to system enhancements.

• Ensuring that documented requirements are clear to avoid scope creep, gold plating, or non-value-added activities.

• Recording business requirements following industry best practices and PMO methodologies.

• Crafting functional workflow diagrams to capture business objectives and high-level scope.

• Coordinating project deliverables with the Project Manager, including scheduling project meetings, tracking activities, and generating status reports.

• Demonstrating exceptional customer service, integrity, and a commitment to innovation, efficiency, and responsible fiscal practices.

⛳️ Requirements

• US Citizenship with the capability to obtain and maintain a US Government Clearance.

• A minimum of five (5) years of experience in functional analysis of enterprise software.

• Outstanding communication skills, both written and verbal.

• Experience in collaborating with both technical and non-technical team members.

• Proficiency in the Microsoft product suite, including MS Project and MS Office (particularly Excel, Word, and PowerPoint).

• Ability to identify and solve problems, recognize risks, and effectively communicate results and recommendations to leadership and customers.

• Proven experience in effectively communicating with technical, operational, and management audiences from diverse backgrounds.

• Technically adept at utilizing new tools and technologies that support the project, especially those for collaboration and agile scrum artifacts.

• Familiarity with the Department of Defense (DoD) Procure-to-Pay processes and the Department of the Navy (DON) Electronic Procurement System (ePS).

• Experience with DoD Risk Management Framework (RMF) and Management Approval System (MASS) workflows.

🏝️ Benefits

• Becoming part of a remote-first culture that values dedication and innovation.

• Competitive salary and benefits package that includes bonuses and a 401K plan with 6% matching, which vests immediately.

• Comprehensive benefits package featuring medical (Cigna), dental and vision (Principal), 401(k), PTO, education reimbursement, and certification reimbursement.