Systems Engineer, Legal Ops

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop, customize, and integrate systems that support contracting, procurement, and revenue operations.

• Take ownership of Ironclad intake forms, workflows, approvals, templates, clause libraries, and agreement data.

• Manage Ironclad users, permissions, and SSO to safeguard confidential and privileged information.

• Maintain comprehensive system documentation and establish scalable administrative and support processes.

• Troubleshoot system issues, oversee vendor escalations, and provide training to users across different teams.

• Create and manage integrations between Ironclad, HubSpot, Ramp, Hex, and other business systems.

• Utilize the Ironclad API and other integration tools when native connectors do not meet requirements.

• Implement monitoring, error handling, retries, and operational visibility for integrations.

• Identify and automate manual workflows across Legal and other business functions.

• Develop dashboards to track turnaround times, backlogs, contract values, renewals, and expirations.

• Enhance data quality and consistency across interconnected business systems.

• Generate reports on workflow performance and operational priorities.

• Manage release processes including testing, owner sign-off, scheduled releases, and release notes.

• Coordinate system modifications and set standards for testing, deployment, and documentation.

• Establish secure AI integrations with Ironclad and other business systems.

• Collaborate with Legal and technical stakeholders on AI and automation initiatives while ensuring access controls, confidentiality, and permissions.

⛳️ Requirements

• Over 5 years of experience in Legal Systems or a comparable technical operations role.

• More than 5 years of experience working with Ironclad.

• Proficiency in Python or JavaScript/TypeScript, SQL, REST APIs, webhooks, and OAuth.

• Proven track record of building reliable integrations with monitoring, error handling, and retry logic.

• Understanding of contracts and sound judgment in handling confidential and sensitive information.

• Strong sense of ownership and the ability to work independently in a dynamic startup environment.

• Excellent cross-functional communication skills and capacity to collaborate effectively with Legal, Finance, Sales, and technical teams.

• Must reside in the United States.

• Required to maintain sufficient overlap with the relevant team’s time zone and be available during agreed working hours.

🏝️ Benefits

• Employees can participate in the company’s stock option program and benefit from Higgsfield AI’s long-term growth.

• Comprehensive benefits package that includes medical, dental, and vision insurance.

• Competitive 401(k) retirement plan with matching contributions from the company.

• Additional benefits and perks available.

• Opportunity to work on ambitious AI products as part of a highly experienced, fast-paced, and international team.

• Significant ownership, direct impact, and opportunities for professional growth as the company expands.

• Fully remote work arrangement within the United States.

• Occasional business travel to the San Francisco office for team meetings, planning sessions, company events, and in-person collaboration.