Systems Engineer III

This is a fully remote position, open to applicants in Texas.

📋 Description

• Strategically plan and oversee projects, tackle intricate problems, and deliver advanced production support for the Bank's systems infrastructure.

• Offer expert advice and mentorship on system technical support, maintenance, and enhancements.

• Lead the management of software and hardware that supports customer sales and service applications.

• Install, automate, and test infrastructure to drive continuous improvement.

• Monitor overall system performance, identify potential issues, and optimize systems accordingly.

• Address failed components or technical challenges and provide effective resolutions.

• Supervise the work of less experienced associates and act as a technical resource for the broader business unit.

• Lead the installation and testing of software, patches, and upgrades.

• Administer, communicate, and document technical support activities.

• Design, implement, and maintain backup, recovery, data security, and disaster recovery processes.

• Coordinate system testing in collaboration with application support personnel.

• Continuously monitor and enhance systems, processes, and related technical infrastructure.

• Automate tasks utilizing programming or scripting.

• Manage specialized or advanced technical projects and provide technical leadership.

⛳️ Requirements

• Bachelor's Degree with 6 years of experience OR High School Diploma or GED/Equivalent with 10 years of experience in systems engineering and programming.

• Familiarity with mainframe, desktop, Windows, and UNIX system support.

• Knowledge of Server Virtualization.

• Experience with Configuration Management and automation tools (Puppet, Chef, Ansible, Terraform, etc.).

• Proficiency in Directory and Authentication services.

• Understanding of data warehouse architecture principles.

• Knowledge of Business Intelligence or Enterprise Reporting Frameworks.

• Experience with Business Continuity Processes.

• Working knowledge of scripting languages such as PowerShell, JavaScript, Python, SMP/E, Iebgenr, Iebcopy, etc.

• Understanding of data flow, network interfaces, and protocols like SNA, TCP/IP, DNS, and NetBEUI.

• Familiarity with relational database management system fundamentals, design principles, optimization tools, and multi-platform programs such as DB2, SQL Server, and Oracle.

• Availability for on-call support 24/7.

🏝️ Benefits

• Competitive, thoughtfully designed, and high-quality benefits program.

• Benefits information can be found at https://jobs.firstcitizens.com/benefits.