Systems Engineer I

This is a fully remote position, open to applicants in Texas.

📋 Description

• Assist in the configuration, deployment, and support of Microsoft Copilot across Microsoft 365 applications.

• Install software updates, address end-user concerns, and ensure system health and availability.

• Conduct software systems analysis to facilitate daily operations, projects, and strategic initiatives.

• Develop and execute scripts or small programs to automate routine tasks and enhance system capabilities.

• Support testing, deployment, and maintenance efforts for infrastructure and enterprise solutions.

• Deliver first-line support, documentation, and training to aid internal users in effectively adopting Copilot.

• Collaborate with Stewart IT and business teams to create and sustain AI-powered workflows and Copilot agents using Copilot Studio and the Power Platform.

• Monitor and resolve system latency issues to guarantee responsive and reliable system performance.

• Use AI-powered monitoring and alerting tools to proactively detect system performance issues and minimize downtime.

• Implement AI-driven automation to streamline routine system administration tasks and enhance operational efficiency.

• Utilize machine learning-based analytics to identify anomalies, forecast system failures, and assist in root cause analysis.

⛳️ Requirements

• Preferred background in Computer Science or Management Information Systems (MIS).

• Preference for Microsoft certifications or a willingness to acquire them: AI-900: Azure AI Fundamentals, MS-900: Microsoft 365 Fundamentals, PL-900: Power Platform Fundamentals.

• Generally requires 0-2 years of experience in systems engineering, cloud services, or technical support.

🏝️ Benefits

• A variety of health and wellness insurance options and programs.

• Paid time off.

• 401(k) with company match.

• Employee stock purchase program.

• Employee discounts.