SVP, General Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the executive leader of the Bluebook business, taking responsibility for overall performance, growth, profitability, and strategic direction.

• Create and implement a multi-year business strategy aimed at fostering adoption, differentiation, and long-term enterprise value.

• Develop annual operating plans, budgets, forecasts, and performance objectives.

• Manage business performance reviews with executive leadership and consistently communicate progress, opportunities, and risks.

• Drive revenue growth, enhance client retention, expand margins, and penetrate the market effectively.

• Assess new business opportunities, partnerships, and revenue streams that align with growth objectives.

• Lead initiatives to stabilize Bluebook, ensuring platform reliability, scalability, operational excellence, and customer satisfaction.

• Establish and track operational health metrics and service performance standards.

• Define and oversee the product roadmap, balancing customer needs, market opportunities, operational priorities, and financial goals.

• Prioritize product enhancements that boost member engagement, utilization, conversion, and savings outcomes.

• Utilize market intelligence, customer feedback, competitive analysis, and performance data to shape product strategy.

• Identify and assess emerging technologies, capabilities, and innovations that enhance Bluebook's competitive edge.

• Own the comprehensive go-to-market strategy for Bluebook, which includes positioning, value proposition, pricing strategy, and market expansion initiatives.

• Collaborate with Revenue, Marketing, and Client Success leaders to drive new sales, retention, and growth opportunities.

• Develop sales enablement tools, ROI models, customer success stories, and value-based messaging to support commercial success.

• Engage directly in strategic sales opportunities, finalist presentations, executive briefings, and client renewals.

• Ensure customer reporting effectively showcases measurable value, member savings, engagement, and return on investment.

• Establish and monitor growth targets, pipeline performance, renewal rates, and expansion opportunities.

• Serve as the executive sponsor for key Bluebook clients and strategic relationships.

• Collaborate closely with Client Success and Account Management teams to strengthen customer relationships and enhance client outcomes.

• Identify, evaluate, negotiate, and execute strategic partnerships and integrations that improve capabilities, broaden market reach, and generate additional revenue.

• Represent Valenz Bluebook at industry conferences, client events, and market-facing engagements.

• Act as a thought leader and ambassador for healthcare transparency, member engagement, and value-based healthcare solutions.

• Align Product, Technology, Revenue, Marketing, Member Engagement, Operations, Finance, HR, and Legal teams around Bluebook's priorities and performance objectives.

• Ensure resources are adequately prioritized to meet business objectives and customer needs.

• Collaborate with Finance to establish pricing strategies, margin targets, budgeting, and forecasting processes.

• Work with Legal to define business terms, contract structures, and governance standards.

• Promote a culture of accountability, innovation, collaboration, and continuous improvement.

• Build organizational alignment around Bluebook's strategic vision and execution priorities.

⛳️ Requirements

• Bachelor's degree in business, Healthcare Administration, Finance, Marketing, Technology, or a related field.

• Over 10 years of progressive leadership experience in healthcare, healthcare technology, benefits, navigation, transparency, consumer engagement, managed care, or similar industries.

• Proven success in leading a business, product portfolio, or business unit with direct accountability for growth and financial performance.

• Experience in owning or influencing P&L outcomes, including revenue growth, pricing strategy, forecasting, and profitability.

• A strong track record of driving market adoption, customer engagement, and quantifiable business results.

• Experience in leading cross-functional teams and influencing executive stakeholders.

• Excellent strategic thinking, business acumen, and analytical skills.

• Outstanding executive presence, communication, and presentation abilities.

🏝️ Benefits

• Competitive benefits package with generous employer contributions.

• Flexible and remote work options available.

• 401k plan with generous employer matching and immediate vesting.

• Opportunities for personal and professional development.

• Supportive family benefits, including paid leave for new family members.

• Companywide philanthropic program, Valenz Communities Connection.