This is a fully remote position, open to applicants in Germany.

• The position is "post-sales" and is situated within the technical sustainability team.

• Approximately 70-80% of the responsibilities focus on customer support and management.

• You will be encouraged and supported in developing your own technical expertise in sustainability.

• You will onboard new clients to our software.

• You will assist clients as a "clearing point" for questions and issues related to the use of our products.

• You will interpret the results of our software (sustainability KPIs and content) for clients.

• You will serve as the internal liaison between our sales teams, the sustainability function, and our software engineers.

• You will develop and manage the tools for monitoring customer activities and respond accordingly.

• You have at least one year of experience in a similar role.

• You possess work experience with at least one of the following topics: GHG Protocol, GRI, DNK, Ecovadis.

• You have native-level proficiency in German.

• You work independently and are customer-oriented.

• You demonstrate a structured and solution-oriented approach to work.

• You communicate clearly and confidently.

• You are motivated to learn new sustainability content independently.

• Experience with the GHG Protocol is a plus.

• You have business fluent English skills.

• Hybrid Work & Freedom | We firmly believe that every work environment should be ideal and tailored to the individual.

• Ownership & Impact | At Code Gaia, all our team members have a voice.

• Personal & Professional Growth | Your development is our priority.

• Best Equipment, Tech Stack & Processes | You will work with proven processes.

• Competitive salary package | We offer a fair salary.

• Team Events | We understand that building a strong team spirit can be challenging.

• Impact-driven & passionate team | Lastly, we are the most impact-oriented team you can imagine.

Sustainability Account Manager – Mid Level

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