Surgical Onsite Specialist

This is a fully remote position, open to applicants in California.

📋 Description

• Deliver real-time procedural support for Surgical COTs within the designated territory.

• Provide technical expertise and troubleshooting assistance to guarantee effective product usage.

• Act as a reliable resource for physicians and surgical teams in the operating room.

• Serve as the primary contact point for customer inquiries during on-site procedures.

• Facilitate clear and effective communication between customers and team members.

• Identify and report issues and opportunities to the designated Surgical Account Manager (SAM).

• Execute necessary equipment and software upgrades.

• Conduct audits of the equipment fleet to ensure optimal product performance and compliance.

• Lead in-service training sessions for physicians, residents, and surgical staff regarding surgical product applications.

• Support Resident Labs, MedEd courses, RPEs (Regional Peer Education), and Continuing Education (CE) programs.

• Assist the Surgical Account Manager (SAM) and Specialists with product trials, implementation, and conversion initiatives.

• Provide on-site assistance for regional conversions and product adoption strategies.

• Maintain accurate tracking and availability of surgical products for seamless procedure execution.

• Ensure inventory levels align with customer and operational requirements.

• Meet or exceed sales targets by enhancing product utilization and customer engagement.

• Secure existing business and develop new accounts through effective procedural support.

• Generate and monitor leads in SFDC (Salesforce.com) to promote growth and business development.

⛳️ Requirements

• Bachelor's degree.

• Minimum of 1 year of relevant experience.

• This is a field-based role requiring approximately 25% travel.

• 1+ year of clinical experience in the operating room (Preferred).

• B2B sales experience (Preferred).

• Excellent communication and interpersonal abilities (Preferred).

• Relevant clinical or hospital experience (Preferred).

• Strong computer skills (Microsoft Office, PowerPoint, MS Teams) (Preferred).

• A strong drive for results; action-oriented; possessing a strong work ethic and career ambition (Preferred).

🏝️ Benefits

• Health, Dental, and Vision insurance.

• Health Savings Account.

• Healthcare Flexible Spending Account.

• Life insurance.

• Long-term disability leave.

• Dependent daycare spending account.

• Tuition assistance/reimbursement.

• Simple Steps (global well-being program).

• Incentive plans.

• 401(k) plan plus employer contribution and match.

• Short-term disability.

• Paid time off.

• Paid holidays.

• Employee Stock Purchase Plan.

• Employee Assistance Program.

• Non-qualified Retirement Plan Supplement (subject to IRS earning minimums).

• Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).