Support Engineer

This is a fully remote position, open to applicants in Switzerland.

📋 Description

• Create and sustain tools and features to enhance the platform's support capabilities.

• Participate in the on-call schedule.

• Produce reliability assessments.

• Collaborate with other experts to deliver features punctually, maintaining quality and specifications.

• Comprehend testing methodologies and possess the ability to write testable code along with the associated tests.

⛳️ Requirements

• Minimum of 5 years of experience in a Live Ops development team.

• BSc or BEng in Computer Science, a related technical field, or equivalent qualifications or experience is advantageous.

• Familiarity with GO is preferred.

• Experience with both Relational (SQL) and Non-Relational (NoSQL) databases.

• Knowledge of AWS and/or Terraform is a plus.

• Excellent verbal and written communication skills are essential.

• Proven experience in monitoring and resolving issues within a production environment is mandatory.

• Strong analytical capabilities.

• Ability to work rapidly, efficiently, and under tight deadlines.

• A friendly and enthusiastic demeanor.

• A genuine passion for teamwork and creating exceptional products that please end users.

• A commitment to excellence and continuous improvement.

• A deep love for software development and coding!

🏝️ Benefits

• The chance to make a positive and meaningful impact on individuals' lives.

• Collaborate with an outstanding team of designers, engineers, academics, and product specialists.

• As a global organization with premium offices around the world, you will have opportunities to network across various locations as you advance with the company.

• Competitive salary accompanied by 25 days of holiday.

• Private medical insurance, along with a comprehensive range of employee benefits and support systems.

• Frequent social events.