Supply and Demand Planner

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the entire production lifecycle, from purchase order placement to X-factory for your designated product portfolio and assigned vendors.

• Create and execute supply plans that align with customer demand while ensuring timely delivery.

• Process all purchase orders, set production deadlines, and guarantee on-time shipping.

• Propel production through proactive daily communication and relationship management with vendors.

• Monitor inventory levels and modify supply plans as necessary to avoid stock shortages or excess inventory.

• Manage E-commerce inventory positions through weekly evaluations and prompt transfers.

• Collaborate with suppliers regarding lead times, delivery schedules, and capacity planning.

• Troubleshoot and resolve any issues impacting production deliverables.

• Keep production trackers and relevant systems (e.g., SAP or equivalent) updated with accurate item, order, and delivery information.

• Oversee new product setups and ongoing maintenance, including cost logs, BOMs, production files, product specifications, and artwork.

• Reconcile and address invoice discrepancies in partnership with the Accounts Payable team.

• Assess and communicate high-risk scenarios and potential supply chain disruptions.

• Cultivate strong vendor relationships and monitor performance against established standards.

• Collaborate and maintain effective communication with cross-functional partners to enhance risk awareness.

• Manage and maintain an accurate rolling 12-month demand forecast by SKU and account, minimizing forecast variability.

• Regularly monitor and enhance forecasting models to improve accuracy and lower error rates.

• Reconcile forecasted units with Gross Sales financial forecasts to ensure alignment and reasonableness.

• Prepare analyses and materials for S&OP Demand Review meetings, presenting and discussing reforecasts with key stakeholders.

• Work closely with Sales and Marketing to gather market insights and align demand forecasts with business strategies.

• Support new product launches by developing demand forecasts and ensuring smooth integration into the supply chain.

• Manage SKU number changes and create exit and phase-out strategies in collaboration with the brand team.

• Identify fast and slow-moving products and develop action plans in conjunction with the broader business.

• Produce weekly and monthly reporting tools to communicate demand performance and key planning metrics.

• Proactively communicate assortment and planning opportunities to senior leadership.

• Act as the main point of contact between Supply, Sales, Logistics, Marketing, and E-commerce.

• Collaborate with Demand Planning, Sales, and Customer Service teams to provide regular updates on delivery schedules and resolve issues.

• Work with cross-functional teams to align production schedules with commercial demand.

• Gather and synthesize information from across the business to generate accurate and meaningful demand projections.

• Monitor and report on essential supply chain KPIs, including inventory turns, order fill rate, and on-time delivery.

• Continuously identify and implement opportunities to enhance supply chain efficiency.

• Develop scalable planning processes that can grow alongside the brand.

• Provide timely and clear communication regarding production status and any updates that may affect timing or supply.

⛳️ Requirements

• 2–4 years of experience in supply planning, demand planning, or an integrated S&OP role — preferably within beauty, CPG, or a product-focused consumer brand.

• Proven ability to independently manage both supply and demand planning functions.

• Strong analytical skills with experience in interpreting data to inform planning decisions.

• Proficiency in Excel/Google Sheets; experience with planning tools or ERP systems (SAP, Blue Yonder, or similar) is advantageous.

• Excellent communication and cross-functional collaboration abilities.

• High attention to detail and the capacity to juggle multiple priorities in a fast-paced environment.

• A proactive, problem-solving approach — you identify potential issues before they arise and provide solutions.

• Comfort with ambiguity and a true enthusiasm for creating structure where it is lacking.

• Experience in managing vendor relationships and holding accountability for production timelines.

🏝️ Benefits

• 2% of sales donated to charity.

• Living wage for all staff.

• Plastic-free products.

• Cruelty-free and vegan ingredients.