Supervisor – Corporate Travel Services

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the primary supervisor and first-line technical support for corporate travel consultants

• Set individual and team performance objectives

• Create and uphold systems for monitoring and reporting performance metrics and goal attainment

• Serve as an on-site trainer and problem-solving resource for team members

• Oversee real-time Telephone Service Factors (TSF)

• Function as a technical Subject Matter Expert (SME) for the Corporate Department

• Design and manage weekly and monthly work schedules

• Provide regular written assessments of team member performance

⛳️ Requirements

• 5 years of experience in Travel Account Management and over 3 years in a Supervisory role

• Strong comprehension of financial drivers in travel programs

• Excellent written and verbal communication abilities

• Willingness to travel 30% of the time

• College degree is preferred

🏝️ Benefits

• Medical, dental, vision, life, and disability insurance

• Voluntary benefit programs (critical illness, hospital, and accident)

• Health savings and flexible spending accounts

• Retirement 401K plan

• Flexible work-life balance

• Professional development opportunities

• Performance and recognition programs